Myubiquity Reviews

Multiple Questions - one call to answer them all

Multiple Questions I called knowing I had two questions which turned into four questions and Jared was able to answer all of them I didn t need to wait on hold at all and was able to gather all of the needed information Thank you

Great Service

The person who helped me today was excellent She listened carefully was very patient and was able to access the information I was requesting and sent it to me I was very pleased with my interaction and happy with the knowledgeable service I received

Ubiquity 401 k review

I am the company Administrator of our 401 k plan through Ubiquity It is a very user friendly program and the support I have received from the Ubiquity team has been excellent I would recommend them to other businesses looking for a 401 k plan that is easy for employees to make their own changes and reduce Administrator time

My experience with Meli is always very

My experience with Meli is always very positive She is always very helpful and is on the top of her work Meli is an example of excellent customer service to her Clients Whenever I have any question Meli is the name that comes to my mind - because I know she will have all the answers She is very good at her work

Very impressed with the onboard process

I have been very impressed with the responsiveness of everyone involved with onboarding The team has also been very knowledgeable and the onboarding review call and zoom ability to screen share was so helpful We worked with VJ for the onboard and set up process and he was incredibly patient and knowledgeable

Incredibly helpful service

Incredibly helpful service from these guys Unfortunately I didn t get the customer service person s name but he was very helpful I was able to do everything I needed to in only a couple of minutes

Going Above and Beyond

Amazing help Representative stayed on the phone with me for more than 30 minutes guiding me on how to fix something I want to take her to lunch She deserves a Service Excellence Award

Excellent 401 k education meeting

I was looking for 401 k education materials to share with my team and Ubiquity offered to hold a complimentary education meeting Mich Wells was very thorough in her walk through of all the 401 k options and Ubiquity s portal It was very informative Their support team is very responsive and knowledgeable as well