P
PaulCh
overhyped
overhyped nowadays everything is called cashmere
E
Erin
I love my sweater but hate your customer service
I love my sweater but I ordered 2 sizes and need to return one The returns exchanges part of the website is broken and your customer service just doesn t reply I haven t received a response in over a week I would love to buy more of these sweaters the 75 sweater is literally my favorite sweater But your website generates errors when making a return and I cannot get any help to exchange the wrong size It makes me extremely reluctant to order anything else
J
Jamie Hutting
Don t buy from them awful customer service
Wow I wish I had checked here before dealing with this company I bought my wife a cashmere sweater for Christmas and had to guess if the size It was a little too small so I emailed them and they said all sales are final they can t exchange it for a different size What a horrible company Needless to say we will never use them again for anything and will post negative reviews anywhere and everywhere we have a presence online I m updating this review because my request was escalated and a larger size is being exchanged I didn t feel like it should have required escalation but either way it was resolved and the rep Barbie stayed calm and helped me even when I was clearly frustrated
C
Clare Lee
You get What you Pay For
I ordered an original cashmere sweater for my daughter-in-law s birthday She sent me a picture when she received it I had intended for this sweater to be a gift so I was disappointed to see that a price tag was attached It was particularly disconcerting since the price was listed as 75 00 I paid 98 00 She says that she likes the sweater and I hope that s true
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