Negative Supply Professional Film Scanning Tools and Solutions
Based on authentic user experiences
Adam Spurgin
6804 reviews
N/A
1 month ago
Deceitful customer service practices
I understand that this is a small company with limited resources and that orders can take a while to fill What is not excusable is attempting to mislead customers into thinking they ve fulfilled the order while not actually shipping it out Their primary goal is getting your money Actually completing their side of the transaction appears to be an afterthought Don t count on them to hold up their end of the agreement
Jean-Luc Bodmer
6804 reviews
N/A
1 month ago
Deception all around
Deception all aroundDon t shop with them They have strict no-return policies and WILL not compromise if there is a mistake They are unresponsive do not care about their customer and will not honor their side of an agreement Avoid them at all costs
Happy customer
6804 reviews
N/A
1 month ago
At least acknowledge I exist as a customer
Wrote a review after several attempts to contact them but absolutely no response Obviously not every customer matters Given their turnover I expected some response but not even an acknowledgement Pathetic
Nilean S
6804 reviews
N/A
1 month ago
WARNING Kickstarter SCAM
Negative Supply launched a Kickstarter project for their LM1 Light Meter In their campaign they mentioned that the displayed photos are of prototypes and very close to pre-production units and promised to deliver the product by Nov 2021 to Feb 2022 3 years later they still haven t finished the project even Beta units are not out for testing they have nearly cut all communication with their backers not even bothering with posting monthly updates and not responding to backers comments and concerns This was clearly a scam and NS will never have my business again
AJ
6804 reviews
N/A
1 month ago
Nothing but lies
Nothing but lies with this company Even their personnel will attack you when claiming for an wrongfully executed order Stay away from them Nothing but some halfway decent marketing and very low quality products Stay away and go to some smaller brands that actually care about you and the product
leslie Howells
6804 reviews
N/A
1 month ago
Hear Me Out
I understand why some customers are frustrated I don t intend to diminish their experience My high review is based on my experience I m not part of the kickstarter campaign group with both customer support and the items I ve purchased I m also sympathetic with the folks at Negative Supply I think they are struggling to get their business feet under them I WANT them to survive don t you They serve a niche we need filled I understand their communication leaves MUCH to be desired particularly regarding the kickstarter LM campaign but I ve seen this happen before with overwhelmed small businesses and I don t classify this as fraud personnel issues perhaps poor planning and avoidance but not fraud I m happy with my system Enthusiasts Complete Kit 35mm-4x5 If you re concerned purchase from an authorized dealer I purchased from Glazer s in Seattle and additional components online from another authorized dealer
