Neobits Reviews

Total scam site

Total scam site Placed an order for 10 jugs of Roundup at 37 95 each Set up an account and put in credit card information I got an emailed order confirmation within minutes Then around 10 hours later I get a second email saying my order was canceled due to a pricing error on their site The price went from 37 95 each to 237 95 each which is about 4 times the price I normally pay They re insane

Neobits expects you to pay for anything they ship you without the possibility for return even if they sent you a rock in error if you open their box

Ordered a special breaker urgently needed I was immediately charged prior to shipment Was emailed saying order was accepted and part shipping info would be emailed out soon Over 2 weeks later still no update so I emailed asking for status Received a return email changing the terms after order acceptance The new terms were that there was no return possible if the package was opened I said fine so long as the part received was in fact the correct part ordered and per specifications They refused to accept any responsibility for part shipment accuracy and rejected my new term clarification They did refund my money but delayed me from getting the needed part for over 2 weeks What customer in their right mind would accept anything they shipped them even if it was the wrong part if I opened their box They could stick a rock in the box and I would have to pay for a breaker This company is not a viable industrial supplier who is customer focused Avoid at all cost

Ordered a Samsung Digital Flipchart

Ordered a Samsung Digital Flipchart not an inexpensive piece of equipment probably would have bought 10 more if the service was good 3 days after purchasing I received a call from their customer service department trying to verify the shipping address I was okay with this different business address vs billing address The item was supposed to ship next day 11 days go by between ordering and when we finally we hear back from them after 3 phone calls and 3 emails in the form of an email saying they re out of stock and to buy a more expensive model Called to share the frustration and they rudely said there was nothing to do tried to cancel the order and they said the only way to do that was to reply to the email they sent 11 days after purchase to cancel Still unknown when how we cancel and get our money back This experience is widely shared across the customer review sites having now checked on them Highly advise to stay away

Worst online shopping ever

This is my worst online shopping experience ever I ordered few items from them and paid for two days delivery still 15 days lated I didn t get all my items although the items where available on their site and didn t complete my transaction with them I believe there is a miscommunication with their Customer Care and their warehouses

This website is an absolute fraud

This website is an absolute fraud They re selling an item that normally costs 7 00 for 1092 61 That s not a typo The part is Panduit GPCW6-2-12-Q It s an inexpensive common electrical ground clamp made out of cheap bronze Neobits must be selling the one made out of pure gold Stay clear of these crooks

They took 8 weeks to ship my item and

They took 8 weeks to ship my item and then were very very very rude when I asked for return ship label and a refund I did not need it anymore after 8 weeks Sometimes if you are in business long enough you start to hate your customers Often this come from the top down This company is a case study in a business culture rotting from the inside out I predict neobits will be out of business or a shadow of its current terrible self within 5-10 years

SCAM SCAM

SCAM SCAM this is what neobits sent me total scam business ordered a breaker and neobits cancelled the order because they said it was out of stock i went back on their website and they have the product for double that amount I just ordered this for I called customer services and they said they could not help

Misleading advertising and restocking fees

Confusing advertising caused me to place an order that shouldn t have been placed They charged 20 to return and you have to cover shipping both ways All and all they basically stole 400 from me in fees for their mistake NEVER buying from them again and telling all my friends

I never leave reviews but these guys are awful

I have stared at the screen for about a minute thinking about how to describe the customer service I received Absolutely awful They took over a month to send me a couple chargers and another cord sent me 2 3 of my order with no explanation as to why an item was missing waited for me to call in order to refund me for the third item oh yeah we don t have that item anymore and now are saying they re going to charge a 20 restocking fee and charge me shipping for the items that took a month to get to my house Just wow I never leave reviews but I would highly advise not shopping here