A
Andrea
Very impressed
My two costmary plants arrived looking very healthy Excellent packaging
Norfolkherbs Reviews
Norfolk Herbs - Buy Herbs online - Scented Pelargoniums - Salvias
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AI Review Summary
Based on 40 reviews
Overall customer experience for Norfolkherbs is overwhelmingly positive, with all reviews awarding 5-star ratings. The service quality is consistently praised for excellent communication, including stock updates and dispatch notifications. Delivery is frequently described as speedy, prompt, and efficient, with plants arriving quickly. The packaging is universally commended as excellent, secure, and protective, ensuring plants arrive intact and undamaged. Product quality is highlighted as exceptional, with plants described as healthy, strong, well-rooted, and often larger than expected. Customers appreciate the competitive and fair pricing, finding value for the quality provided. The company offers a good selection of both common and unusual herbs and plants, particularly noted for its salvia and scented pelargonium ranges. Customer trust is reinforced by instances of excellent problem resolution, such as replacing damaged plants without hesitation. Overall satisfaction is extremely high, leading to numerous repeat purchases and strong recommendations from both amateur gardeners and professionals. The company is regarded as a cut above other online plant retailers, providing a reliable and delightful shopping experience.
What customers love
- Exceptional plant health and quality
- Excellent, secure packaging
- Competitive and fair pricing
- Good selection of unique and common
Common concerns
- Plants sometimes require acclimatisation ('hardening off')
Last updated 4 months ago
M
Mr Whalley
as always excellent plants
as always excellent plants - very healthy and already showing good growththank you too for the postage refund highly recommended
F
Fat Ferret
What a lovely company this is
What a lovely company this is I have just received four salvias They came well packaged in recycled cyclable materials They are healthy whole and have superb roots What s more there was a problem with my telephone card payment but they have sent the plants anyway just trusting that I will ring them to pay I m doing this next It s my third time of using this company and every experience has been a pleasure
M
Mrs Smith
Quality salvia plants
I recently ordered five blue purple salvias from Norfolk Herbs Due to the May Bank Holidays there was a bit of a delay in receiving them When they did arrive though they were more than worth the wait All of the plants are healthy and a good shape Most are now starting to flower My first time using this company and I would not hesitate to recommend them and to use them again Very happy
M
Marie
Good selection of herbs
Good selection of herbs usual ones and some more unusual Honest information re stock emailed me when in stock also good communication about despatch dates When plants arrived next day they were so healthy big and bushy Sometimes online plants purchased arrive and uts disappointing but these were beautiful thanks
A
Alex
Ordered some Salvias Plants were
Ordered some Salvias Plants were excellent and packing was really good Would use again
A
Andrea
Lovely chunky plants
I ran a garden centre for over 15 yrs and the quality of the herbs I have just taken delivery of is superb would have been more than happy to sell them to my former customers even the really fussy ones Will definitely be placing another order in the spring Many thanksKimberley
S
Sharon Verdon
Beautiful herbs
Beautiful herbs Well packed Arrived very quickly
J
Jacob Pettersson
My second order from Norfolk Herbs
My second order from Norfolk Herbs Lovely healthy plants at a competitive price It s good to know that quality is assured from this nursery thank you
S
Sharon
Would recommend
Really great company plants came well package and in a healthy state and prices were competitive planning another purchase this year Keep supporting small businesses like this
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