Norfolkherbs Reviews

Overall customer experience for Norfolkherbs is overwhelmingly positive, with all reviews awarding 5-star ratings. The service quality is consistently praised for excellent communication, including stock updates and dispatch notifications. Delivery is frequently described as speedy, prompt, and efficient, with plants arriving quickly. The packaging is universally commended as excellent, secure, and protective, ensuring plants arrive intact and undamaged. Product quality is highlighted as exceptional, with plants described as healthy, strong, well-rooted, and often larger than expected. Customers appreciate the competitive and fair pricing, finding value for the quality provided. The company offers a good selection of both common and unusual herbs and plants, particularly noted for its salvia and scented pelargonium ranges. Customer trust is reinforced by instances of excellent problem resolution, such as replacing damaged plants without hesitation. Overall satisfaction is extremely high, leading to numerous repeat purchases and strong recommendations from both amateur gardeners and professionals. The company is regarded as a cut above other online plant retailers, providing a reliable and delightful shopping experience.

Last updated 4 months ago