Notino Reviews

Online Perfume and Cosmetics

3.76
124 reviews
Great Rating
Based on 124 user experiences

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AI Review Summary Based on 124 reviews

Customers consistently report positive experiences with Notino, highlighting fast delivery, great product variety, and competitive pricing. Some concerns about occasional delivery delays and deceptive pricing structures were noted. The overall sentiment remains strongly favorable with repeat purchases and high satisfaction.

What customers love
  • Great product selection
  • Excellent customer service
  • Good packaging
Common concerns
  • Missing items
  • Payment issues

Last updated 2 months ago

S

May be a frustrating shopping experience

The company offers variety of products even the discontinued ones for mostly good prices but unfortunately there is not a guarantee that what you order you will get In my case different mascara model to the one shown on product picture same brand yet - different packaging comb type nail varnish from Rita Ora edition- received ordinary 60sec one And customer care telling you that s all the same which only adds the frustration to the shopping experience Getting fed up with Notino Not sure if I can recommend it to others
S

Good but eco packaging should be standard

They have a good range and the items made it to Ireland in fairly good time Please make the eco packaging standard and remove the 1 charge for this - the responsibility should not be put onto the consumer rather the company should do its best to reduce its impact On a similar note please don t add perfume samples with unnecessary packaging into the order I did not want or need this Thanks
D

Mixed experience with this company

Mixed experience with this company One order I placed was well priced packed and delivered I tried to go back another time and found myself on the receiving end of some dodgy promotional sales tactics I raised my concern with the company but got no satisfaction so I would hesitate to use them again
M

Good service but discounts misleading

Good experience in general but I find it a bit tricky that separate products are advertised with discount codes but only at the check out you learn that you can t use multiple codes for the same order I find that misleading
G

I ve been buying from Notino for a

I ve been buying from Notino for a while now but I m disappointed that they don t offer delivery on purchases over a certain amount as I spent 75 and in other shops they offer this courtesy
B

No free delivery on orders of 50 and more

Hi I am a regular for quite a few years now You used to provide free delivery from 40 50 if I remember correctly Now free delivery only for selected items Major disappointment I am going to start ordering g from your competitor-Makeup ie Please return free delivery if 50 spent Greetings
A

The package was destroyed and opened

The package was destroyed and opened so that when the couries pass it to me the small oieces felt out Fortunatelly nothing was missing The cosmetics are all good
L

very disappointed with the delivery

very disappointed with the delivery service They fail to ring the doorbell simply leave it outside This was not the case before You should consider that strangers may take the package if you leave it outside I m afraid to say again from NOTINO because the deliverers don t do their job well

About Notino

Shop perfumes, fragrances and aftershave | Designer fragrances and best-selling beauty products at attractive prices.

United States

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