Notino Reviews

Online Perfume and Cosmetics

3.76
124 reviews
Great Rating
Based on 124 user experiences

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AI Review Summary Based on 124 reviews

Customers consistently report positive experiences with Notino, highlighting fast delivery, great product variety, and competitive pricing. Some concerns about occasional delivery delays and deceptive pricing structures were noted. The overall sentiment remains strongly favorable with repeat purchases and high satisfaction.

What customers love
  • Great product selection
  • Excellent customer service
  • Good packaging
Common concerns
  • Missing items
  • Payment issues

Last updated 2 months ago

B

We have not received it yet

First time to order
G

Apologies

So very sorry team just haven t time maybe next time
K

Milky liquid

Orange 1 liter when mixed with water turn milky
S

Thank you for your quick response hopefully I will get my refund as promised

Thank you for quick response look forward to getting My refund
S

Shipping is 5 5euros

Shipping is 5 5euros but it was not mentioned before ordering and it is added automatically at the end of order summary
R

Good shop with good products but

Good shop with good products but disappointed to have to pay for postage on an order over 50 euros
K

Beware of their pricing and always compare to other sites before buying

Its a decent site to get some good deals if you watch a product you are after and time it right their prices fluctuate quite regularly and you could pay double or triple the amount depending on timing its always worth checking prices on other sites before purchasing on notino to be sure you are getting a good price i have seen many examples of products on their site that they are selling way above retail i e you can get the product much cheaper from the official website for that product Chanel being a good example Also their Sale events can be a bit misleading example they may have something on sale on day 1 for 40 quid the next day day 2 the price will go up to 48 quid then the day after that day 3 they will run a sale event offering 20 off so the price goes back to the day 1 price of 40 quid whats the point its all marketing tactics people will react more if they think they are getting a deal or a great price time it right and do your research and there are deals to be had on genuine products from notino
M

The customer service is none they sent

The customer service is none they sent me wrong product few attempts to contact them no response so I won t be ordering again to avoid this kind of situation
S

More transparency regarding shipping

More transparency regarding shipping please before paying Nearly 6 shipping although bill is nearly 50 Most perfume shops and pharmacies offer at that price range free shipping But I m not demanding anything for free only transparency before checking out Very disappointed
L

Bit disappointed that I ordered

Bit disappointed that I ordered products twice and each time it said products available but after payment stated products were not available Refund was given asap but wish it let me only buy products that are available

About Notino

Shop perfumes, fragrances and aftershave | Designer fragrances and best-selling beauty products at attractive prices.

United States

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