AI Review Summary
Based on 140 reviews
Customers frequently praise Notino for fast delivery, great prices, and effective product quality, with many expressing overall satisfaction and repeat purchases. However, recurring complaints include damaged shipments, delayed or inefficient delivery services, and occasional issues with counterfeit or weak fragrances. Customer service experiences are mixed, with some highlighting responsiveness and others noting delays or unhelpful resolutions.
What customers love
- Easy ordering
Last updated 1 month ago
S
Shay
I had not heard of Notino so was a little dubious However they were able to do delivery before Christmas even though I had ordered late The gift set was delivered as hoped for and very well packaged I will definitely use them again
E
Emily Russell
Excellent Company
I have been using Notino for a while now I buy my perfumes and aftershaves for myself and gifts for birthdays and Christmas I am extremely happy with service and quick delivery I would very much recommend this company Very competitive prices
G
G Parsons
Good company great prices no problems
Bought five bottles of showers gel at a great price delivery was reasonably quick and not too bad a price Well packaged too definitely order from them again
N
Norma
Great 1st experience with this website
Great 1st experience with this website I not only found my hard to get parfum but got at a great price along with lots of other good offers Will recommend this site to family and friends Thank you for an easy purchase experience
J
Joanna
Good experience
I have never had issues with Notino and I ve ordered many times all good and well until my last order One of the items was missing in parcel The customer service took a long time to reply but when they eventually did it all was handled amazingly I have to thank Agnes especially - she was very nice and helpful They send me the missing item at no cost to myself Will order again definitely
D
Deb
Good experience
Ordered for the first time on 6th Nov received on 10th Nov perfume was well packaged was kept updated throughout its journey would definitely order again thankyou
S
Sue
Gift box I d searched for
The only site I found the Oscar de la Renta gift box I wanted as a gift for my mum Never used before but received within 3 days Great service from delivery company with up to date communication Will use again x
K
Kay Voller
Great price
Great price well packaged and quick delivery Plus some lovely samples included which my teenage granddaughters adore Like others I was a little dubious using the company as they were so much cheaper I took a chance and am very happy
S
Sabrina Scholz
Great price and great service
I ordered 2 parfums I normally get from Germany as they dont sell them in the UK Everything went well and I was kept up to date about my order Both Parfums smell as they are suppose to smell I would order from Notino again
M
Ms Vikky Edwards
I was a bit apprehensive ordering from
I was a bit apprehensive ordering from here as I d never heard of Notino before A Google search brought them up and they are selling my perfume for a whopping 30 cheaper than Boots at the time I placed the order it arrived a few days later well packaged and via DPD Very happy with Notino and will definitely use them again
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