Obscuredusk Reviews

Does not honor their return policies

I have no idea about the quality of their product because it is in the original box in a sealed box According to their website I had the option to return products if return is requested within 14 days of receipts of product and in its original packaging Below is the companies response upon my requesting a refund I m sorry for the bad shopping experience If you really don t like them I think you can give it to your friends as a gift Maybe they will like it very much Thanks for your understanding My replyThis is directly from your website it has been less than 14 days since I received my product Please issue a return per your websites return policy I have not opened the package so it meets all your return requirements please issue a return label and a refund We accept return of products Customers have the right to apply for a return within 14 days after the receipt of the product To be eligible for a return your item must be unused and in the same condition that you received it It must also be in the original packaging To complete your return we require a receipt or proof of purchase Please do not send your purchase back to the manufactureror our transit station THEIR REPLY TO MY REQUST FOR RETURNPlease don t be angry I really want to help you solve the problem my valued customer I have tried my best to compensate you And we can refund you 8 as compensation Hope you can accept it Thank you for your understanding

If I could give a negative number I

If I could give a negative number I would These people are nothing but scum I place a dress in cart just to see what shipping would cost and never hit purchase They sent it to me anyways Now they will not give me the address to return it

It took well over a month to receive

It took well over a month to receive the dresses No packing slip and returns are difficult The cloth the dresses are made of is very cheap and looks like it will shrink up after washing The material is stiff and scratchy The dresses don t even have a proper hem I will never buy anything from them Beware of pop up stores on Facebook

I wish I there was a 0 star to check

I wish I there was a 0 star to check Horrible product I have dust rags made from better material I have sent repeated emails asking them how to go about returning the item They will not cooperate No return policy Lesson learned Their are evil people in the world I should have known better Please stay away from this awful company

The worst company to purchase from

The worst company to purchase from They say they ship from within the US they don t Merchandise comes from China and takes forever You can NEVER get a response from them except a pre-written response telling you a lie where your merchandise is maybe Beware

Terribly disappointing walnut writer s box

The ad reads A beautiful well designed walnut wooden medium messenger box briefcase style perfect for the eclectic writers designers creatives architects or anyone that just loves writing Handmade with walnut wood and long-lasting leather interiors But sadly that is not what I received the Walnut Writer s Box is not walnut It does not have anything leather on it Instead it is a cheap lightweight wooden box I suspect basswood or balsa wood stained to look like walnut and it comes with a nylon strap and interior elastic items that are stapled to the inside of the box The lid was warped and doesn t close properly and the hardware on it is so cheap that I can bend the metal by pulling on it gently Not ever going to be able to use it in the real world

Terrible customer service

Like all the other reviewers if I could give them less than one star I would Their customer service is terrible When you want to return something they promptly and politely ignore your request They refuse to provide a return shipping address using a variety of stalling tactics ex return shipping will probably be more than you want to pay how about we pay you 5 and you keep the dress you got what you ordered please check it out When I rejected the 5 they offered 10 back on a 30 purchase and still refused to provide a return shipping address This company does not adhere to their own advertised return and refund policy Even if I agreed to their 10 offer I doubt I d ever see a penny Infuriating to try to deal with them

Avoid at all costs

Do not purchase anything from this company As a previous reviewer said the items are coming from China possibly via the US I am still waiting after 4 weeks and numerous e mails for a dress to arrive and suspect it will not be wearable if when it finally is delivered They also do not tell you that they will add on customs tax although I had this refunded when I queried it Buyer beware