DTG Printers, Digital Direct to Garment Printers | OmniPrint
Based on authentic user experiences
Reejaunte S
6735 reviews
N/A
1 year ago
Think twice prior to purchasing
Think twice prior to purchasing a machine from omniprint The sales reps are great at their job and taking your money But once you give them your money there is no refund policy And trust me you will definitely look into it They state that their team is EAGER to help you with any issues you re having False Everytime I need something fixed I have to call and hassle the people to respond to an email or give me a call The training isn t the best they don t train you on everything you need to know And the only thing covered in the 2 YEAR WARRANTY is electrical equipment i e motherboard powerplug etc I paid off my machine 25 000 PAID not leased I thought I was making a great investment because that s what OmniPrint told me You spend more money than you will make off this machine I PROMISE YOU Everything is expensive and only last up-to a year as far as consumables The ink is about 200 a liter alone EACH color And there are 5 colors Our motherboard stopped working out of no where so our machine has been down nearly 2 weeks now They re JUST now sending the motherboard And they re going have us install the motherboatd as if we are technicians or were trained for this If we don t want to install it we have to pay for them to come out or put this HEAVY machine on oir car and drive an hour away to have them fix it for us Why is this not covered in the warranty If the electrical parts are covered then the technician should also be covered to fixbthe issue Also they Didn t have us flush the machine as they say you must do if you aren t going to be using the machine for 2 weeks to prevent clogging Instead their tech had us stick the head in 60 nozzle cleaner to sit FOR DAYS Now he s saying something about a pump which was not stated during our zoom meeting I looked up the pump which is stated in consumable parts and the pump lasts 6-12 months Which we also did not recieve training for nor were we informed of any of this They re a popular company because they re taking people monet and I m sure more people are leasing the machine so if they stop making payments they still get their money and the consumer is now out of luck on their credit Omniprint has certainly disappointed me This has been the absolute worst experience and if any one wants to purchase my machine holler at me I paid 24 495 I ll give you the machine for 20k along with my inks and pretreatment I ll even call suppoet whenever you need assistance with an issue I purchased this machine January this year LA Based I m tired of the turmoil Someone else can deal with this
The Grafix Place
6735 reviews
N/A
1 year ago
WORST OF THE WORST DTG PRINTER
This company is a joke I purchase back in July a FREESHIT 330TX printer and it did not turned on I called and talked to all 4 tiers of tech support for 4 days no one could figure it out why it will not turned on its November 20th and i have not get a single print out of it they won t take the machine back because they know it s a piece of S 3 they do not stand behind their product If I had paid attention to the many reviews about how bad their are I wouldn t even be here but that s not the case I have lost thousand of dollars in sales plus the actual 20k that we paid for the scrap metal they sent us STAY AWAY AT ALL COST
David Janvrin
6735 reviews
N/A
1 year ago
STAY AWAY
STAY AWAY Omni Print Should be Facing a Class Action Law Suit Why There not is Way beyond me These Printers are TRASH They Sell you a DTG and Then tell you to try DTF Victor U are A Scam Artist One of the Best In My Opinion
Jose Sanchez
6735 reviews
N/A
1 year ago
0 Stars- Money pit
0 Stars Worst service and purchase ever If you have money to throw away go for it Company doesn t reply to you after purchase before purchase it was every they talk to you and are so nice But once the money hits their bank account its over
Sherry Wedell Halstead
6735 reviews
N/A
1 year ago
Buyer Beware
If I could put a minus star I would BEWARE of this company They sell you a product take your money and run Their support in my opinion is the worst in industry I personally had a printer of theirs down for 13 months And a second printer up and down for 6 months Their ink causes the print head to clog forcing you to purchase a new one ever few months Once I switched inks I haven t had a clog for 2 5 years
Karina Rodriguez-Contreras
6735 reviews
N/A
1 year ago
We been down almost 3 months
We been down almost 3 months And yet it s always you need to buy these parts We have replaced everything on the machine still they can t figure out what s wrong Then want us to pay for the shipping and crate and stuff to ship from Texas to California And I still have to pay a deposit How is this fair All they ask for is more money for stuff It s like we re starting all over with all the money we spent already Don t get a Freejet They are just money hungry
Linda Wilson
6735 reviews
N/A
1 year ago
Look before you leap into Omnii
I dont where to begin I had my less than 4 mos when it stopped working Omni just want me to buy a bunch of parts that they didn t even go over everything to determine what was wrong just offered up 700 00 worth of parts I only wish I had seen ALL of the terrible reviews before I bought it in mid 2022 I spent nearly 30k and guess what from what I know now this will be an on going money pit
Shannon Lowery
6735 reviews
N/A
1 year ago
Buyer beware
Buyer beware and run I Bought a printer years ago from this company that bragged about their machine and tech support Both SUCK I spent more time trying to fix the machine then printing with it Hopefully you are very tech savvy and able to work on your own machine I have replaced everything on the machine twice and still had to send it back to them for further repairs Also beware they charge you shipping on any parts they send you to replace Please do yourself a favor and buy a better machine like the epsons Epson sends techs out if there is a problem which I have not had one yet but a buddy did and the next day a tech was at his shop to fix it
Susan James
6735 reviews
N/A
1 year ago
Wouldn t even give them a 1 star but
Wouldn t even give them a 1 star but there is no choice for no stars The printer is a piece of garbage the owner and management don t care about customer service Some of the Tech s do care but they ve already left the company Save your money and don t buy their sales pitch
Mike
6735 reviews
N/A
1 year ago
Biggest scam company on the face of the
Biggest scam company on the face of the earth I purchased two printers with heat presses and ink spent about 50 000 I tried my best for over a year to get them the machines to simply print a t-shirt DTG can be tricky but tricky and simply not working is two completly different things I later purchased real dtg printers from epson and have been doing great ever since To put it simply with out going on and on as the other reviews pretty much state our similar experiences they sell a product that simply doesnt work Period end of story Giant scam and Im taking them to court
