Onestream Reviews

Great service when I have queries

Thanks Ankit - you answered all of my many many questions kindly and clearly Thank you for your patience The reason I have so many queries is because I find Onestream quite frustrating with some high charges and confusing billing system but Ankit was lovely and helped a lot

I signed up with Onestream quick and

I signed up with Onestream quick and easy but found out I still had 3 months to go on my current provider the cancelled my order no problem and refunded my money brilliant Will be going back to them in February

Customer agent went above and beyond to

Customer agent went above and beyond to help

Very helpful chat with Vikas

Very helpful chat with Vikas when I asked to change my order

Technical issue call

I just called about my internet speed issues and immediately was connected to Ankit with no waiting time at all The issue was checked over the phone and a technician is being sent out to hopefully fix the line Very friendly and fast service

Great customer service from Anab

Great customer service from Anab Helpful polite friendly and resolved my issue no bother Quick to respond on the chat no waiting ages for a reply

Reliable and easy to speak to

Spoken to Taylor on the phone today really nice to speak to someone and not a robot Very helpful and understanding got my query sorted easily

Helpful and efficient staff

I needed help with a technical problem and the help was quick and effective