AI Review Summary
Based on 31 reviews
Customer reviews for Optama show a divided experience. While a majority of reviews report highly professional installations, excellent communication, and reliable performance for solar and heating systems, a significant number of early reviews detail severe service failures. These include orders being cancelled, ignored communications, missed appointments, incorrect installations requiring repeat visits, and delays spanning months without resolution.
What customers love
- Professional installation
- Fast efficient work
- Excellent results
Common concerns
- Chronic delays
- Incorrect installation
- Order problems
Last updated 4 days ago
A
ann mcnamee
Optama were absolutely spot on with all the arrangements required for the installation of my air source heat pumpI knew that if I had any concerns I could contact the company and speak to the staff I didn t have to worry about anything as they contacted me regularly and kept me informed about the next steps in the process and what was going to happen and when I was impressed by their professionalism and knew each staff member I was speaking to The whole process went smoothly any problems were dealt with swiftly Cannot recommend them highly enough
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