


Based on authentic user experiences
Keith Foot
6734 reviews
N/A
11 months ago
Straightforward settlement
Had a minor accident when reversing into a concealed post Excess charged by Hertz was 692 775 After submitting all the relevant docs got a settlement of 657 Discrepancy apparantly due to exchange rate and transaction charges Still happy with the process and the overall settlement
Artan Tika
6734 reviews
N/A
11 months ago
Refunded for rental demage
I had a probelm in Catania my rent was damaged and i applied for refund after i attached all the necessary documents they reviewed it and paid me all the money that i was charged I am very satisfied and i recommend all to rent a car with full insurance
Jorge
6734 reviews
N/A
11 months ago
Very easy to make a claim and fast
Very easy to make a claim and fast process and payment
Calle C
6734 reviews
N/A
11 months ago
Claim handled with no issues
The claim was handled within reasonable time given that I needed to upload a few extra documents that I missed at first Swift payout to my account after the issues were resolved
customer
6734 reviews
N/A
11 months ago
Everything went smoothly and without
Everything went smoothly and without hiccups
Fiona
6734 reviews
N/A
11 months ago
I hired a car in Italy through Zest
I hired a car in Italy through Zest took out their comprehensive car insurance with no excess with Orchard The car had slight damage via a stone jumping up from the road to the tune of 406 Orchard paid this without any hassle It was so much cheaper hiring the car through Zest and taking out their insurance via Orchard as the Italian car hire people would have charged me 6 times what Orchard did with a 200 excess
Ulrike Rios
6734 reviews
N/A
11 months ago
Perfect processing
A long but comprehensible questionnaire Very friendly and fast correspondence I was surprised by the personal contact and am very satisfied Thank you
Lina
6734 reviews
N/A
11 months ago
Really happy thank you
Super quick service I got my insurance payment in my bank account in about 5 days very very pleased
Bardhul
6734 reviews
N/A
11 months ago
The best insurance company
I have booked a hired car through DoYouItaly from SBC in Bari airport and closed a Platinium insurance During the hire period occurred a damage in value of 534 97 Euro I paid this amount to the car hire company and did a claim by Orchard Administration Limited The whole procedure was very easy and very clear to perform and apply I am very pleased with the communication speed in solving the problem and the behavior of all employees who have been in contact with me Everything was perfect
victor
6734 reviews
N/A
11 months ago
Car rental Excess insurance
Had to pay an expensive excess for cosmetics damage on my car rental Claimed back the cost to orchard administration and they delta with my claim efficiently Everything delt with online through emails and a month later my excess was reimbursed Very pleased I gave them the best mark