Outdoorlivinghottubs Reviews

Outdoor Living - Hot Tubs | Swim Spas | Chemicals & Accessories

outdoorlivinghottubs.co.uk
3.73
123 reviews
Great Rating
Based on 123 user experiences

Rated 3.73 out of 5 by 123 Happy Customers

48.8%
16.3%
10.6%
8.1%
16.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 123 reviews

Customers consistently praise Outdoor Living Hot Tubs for fast delivery, helpful staff, and competitive pricing. Many reviews highlight the ease of ordering and reliability of service. However, recurring issues with after-sales support, courier delays, and occasional product faults are noted. The company is generally recommended, though some customers express frustration with specific incidents.

What customers love
  • Fast delivery
  • Helpful staff
  • Easy ordering
  • Great service
Common concerns
  • Poor after-sales
  • Courier issues
  • Product faults
  • Wrong items

Last updated 4 weeks ago

M

Speedy delivery

Was struggling to find parts for my Jacuzzi Hot tub circulation pump found the exact parts at Outdoor living Ordered parts on 22nd December and arrived on 24th December superb service and delivery Highly recommended
N

Really quick delivery

Really quick delivery Great price All as described Can t fault them
M

Hot tub chemicals

Very happy from ordering hot tub chemicals to delivery everything went well thank you
J

Consistent and dependable

Bought from this company a few times now Always very competitive pricing speedy dispatch and free shipping over a certain amount is always a plus in my book
J

Finally managed to fit the heater

Finally managed to fit the heater - it works really well and is of great quality and a fantastic price I ll certainly be revisiting you again
M

You can Buy in Bulk

You can buy most things but not everything in 5L 5kg quantities which many of their competitors do not do
E

Fantastic customer service from Deon

I recently had the pleasure of experiencing truly exceptional customer service from Deon from the time I went into the shop to order parts replacements to her resolving the issue Deon demonstrated a level of care and attention that far exceeded my expectations Specifically as she contacted the manufacturer and has managed to get me the replacement parts covered under the warranty of which we were told last year this wasn t the case Deon responded promptly to my emails and phone calls keeping me updated on the progress of my issue Deon is an asset to Outdoor Living
L

From initial enquiry to installation professional throughout

From initial enquiry to installation Outdoor Living were professional and efficient in all their dealings Clear detailed information about the product and competitively priced Very impressed by the delivery and installation team Great after sales support if required Highly recommend
H

Extremely efficient

Deon from my first contact has been so efficient reliable and professional She is extremely knowledgable and if she says she is going to do something she does it An absolute pleasure to deal with
M

Great service from the team at Outdoor

Great service from the team at Outdoor Living well communicated by Katie to keep us updated on the parts we required which needed to be ordered in specially On the day we were visited by Craig who went above and beyond to ensure our new parts were fitted with care Craig was polite and respectful from arrival to departure Can t fault the service we ve experienced since dealing with Outdoor Living

About Outdoorlivinghottubs

Buy hot tubs and swim spas from the only dealer Jacuzzi® recommends in Yorkshire, Lincolnshire and the North East. Visit our award-winning hot tub showrooms in Hull and Leeds, open 7 days a week. 0% finance and fast delivery available. We don't just sell hot tubs! Shop outdoor living from saunas, ic...

United States

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