


Impact-rated hurricane windows doors roofing Paradise Exteriors
Based on authentic user experiences
Vicki Cobb
6794 reviews
N/A
3 months ago
Avoid them like the plague
I need YELP to have a ZERO or negative number review DO NOT USE THESE JOKERS I saw a discount circular in my mail and being new here I reached out to them Told the rep on phone -I m paying cash and starting out doing 2 windows ONLY They still agreed for the estimate Guy comes out and I told him I wanted some other estimates but it had been a challenge getting estimates because I was paying for 2 windows initially Guy sat in my living room showing videos and gave a nearly 2 hour presentation Im a single woman and thought this was standard Guy quoted me 5700 for 2 windows one of which was a small window over my kitchen sink Then when I refused Picked up the phone and did what I now believe was a fake call back to his manager Suddenly the price went down to 4500 but I d need to give a 10 deposit that day and allow them to take my picture with their sign for advertising I d also have to put a sign in my yard I took the bait Guy took my check for 450 stating I won t deposit it You can call me in 3 days after you get more estimates and if needed you can cancel by phone with no obligation I told him it had been difficult to get estimates and might need more than 3 days - He then said 10 days to cancel I trusted him and signed the dotted line My foolishness for not reading it closely Call the same salesman to cancel it on day 4 after signing Suddenly he can t help and I need to call the store Immediately a manager picks up the phone and is BEYOND rude Dude yelling that I had only 3 days to cancel and even then I d have to put the cancellation in writing and BRING it into their store What He quickly told me I should ve read the fine print and they d be keeping my 450 check These guys are crooks Do not trust them Wish to God I had requested he put that call on speaker Betcha it was fake I m livid but glad I only lost 450 I can t imagine them being trustworthy after the work Then had the audacity to tell me the only way I could get my 450 back was to move forward with the job NOT
policebo
6794 reviews
N/A
3 months ago
I am a police officer and I hope what I
I am a police officer and I hope what I say is taken seriously Paradise Windows started their sales pitch off more aggressive than any other window company I ve worked with So the price haggling began pretty quickly Days after we had already agreed on a final price even after running my credit and paying the down payment Paradise Windows saw that they under bid themselves and reneged on the deal They left me with an unnecessary hard credit pull and out of a down payment A honest company would honor their word especially if it was on paper and already in motion The Red Flags were present from the beginning of our interaction Please be aware folks
Krystal G
6794 reviews
N/A
3 months ago
LET ME TELL YOU HOW RACIST THIS COMPANY
LET ME TELL YOU HOW RACIST THIS COMPANY IS The owners wife TINA BECKNER is the MOST racist person you will EVER come across She nit picks you and asks you to do ILLEGAL things like NOTARIZING PAPERWORK WHEN A CLIENT IS NOT PRESENT Says to tell them this on the phone because if they go to court and its in the notes then they CAN get in trouble This company UNDER pays you and expect you to do whole damn alphabet and NOT compensate you You have to ASK for a raise to get ANY acknowledgement for the hard work you do Their systems SUCK They do NOT care about the clients as you can see from the below comments they only want YOUR MONEY Thats it they only care about themselves no one else they dont even have a stable HR department to report things She thinks you can just terminate people without probable cause GOOD LUCK trying to find someone who will work and do EVERYTHING i did This company goes through employees like crazy and tries to change everything up and add on work to people who are already overworked and DONT EVEN OFFER EXTRA MONEY This company is going to SINK Do your research they have sooo many law suits because they SUCK they pay people off to NOT post on platforms or to remove their reviews The labor department is going to have a field day with this racist company that treats their employees like straight poop If you go in to get a job dont believe the job description and DONT BELIEVE THEM WHEN THEY TELL YOU THE CAP They will NOT pay you that cap and EXPECT you to do SOOOOO MUCH Then when you complain they give it to another manager who is ALREADY overworked This office has favoritism and its sad but hey GOD DONT LIKE UGLY God will play out vengeance imma just sit back and watch as this company sinks on its own Yall BE AWARE
Amanda Gill
6794 reviews
N/A
3 months ago
I never got to experience an install
I never got to experience an install this company sold me on a product then tried to switch me to something else via an email order acceptance without showing it to me Upon insistence sales person came back with product which did not meet my needs I rejected Since that time production manager has not once gotten back to me when he has promised has had me chase him and they have seemingly no solution nor have they offered to return my significant deposit I am now uncomfortable working with a company that does nothing that they say they will do Buyers beware I am going to report them to the Village of Wellington My husband works for the city manager
Monica Jimenez
6794 reviews
N/A
3 months ago
Very disrespectful people
Very disrespectful people they don t care about their clients they ignore the the clients questions and concerns overpriced the project plus bad service is a red flag for contacting this people
Keith Reed
6794 reviews
N/A
3 months ago
The installers did an amazing job
Paradise exteriors canvassed our neighborhood and decided to schedule an appointment with them After speaking with their sales rep Jay Spoelting we were very impressed and decided to purchase energy-efficient impact windows for the rear of our home and they are amazing So much quieter We no longer hear the traffic on the busy street in our backyard They are also beautiful and the installers did an amazing job Finished the job in less than a day and cleaned up everything and even repaired the walls Highly recommend Paradise Exteriors Thanks guys
James Hayes
6794 reviews
N/A
3 months ago
10 10
No complaints at all It was nothing but great service from the ordering process installation and customer service 10 10 company
Alma Pinero
6794 reviews
N/A
3 months ago
reduced outside noise
Last March had 7 windows a front door and replaced SGD with French door As with any remodel or construction it wasn t fast enough I am quite happy with the results All the staff was pleasant and knowledgeable Cut down on street noise and neighbors dog barking noise too I was hoping for a big drop in electric bill but we have 3 adults working from home now so it s not as much as I wanted Glad I changed to impacts
J Rocwell
6794 reviews
N/A
3 months ago
What an amazing experience
What an amazing experience My windows and doors were installed in just a couple months Thank you to everyone in the office for making the project go smooth And thanks to Nestor for such a wonderful installation
Randall Foxx
6794 reviews
N/A
3 months ago
Nestor was my installer for our
Nestor was my installer for our hurricane windows and he did an excellent job Very knowledgeable and courteous I would recommend Paradise Exteriors to anyone