The majority of reviews are highly positive, with users praising the app as easy to use, seamless, and great for parking. Many long-term users report flawless and reliable service. However, a significant number of early reviews detail serious issues with unauthorized charges of 300 DKK and 40 E, describing the company as fraudulent. These complaints highlight a critical problem with the business model automatically charging customers without clear notice or proper consent. While some find the app user-friendly, others report it is slow, buggy, and difficult to stop a parking session. There are mixed experiences with customer service, ranging from unresponsive to acceptable. Overall, user sentiment is sharply divided between satisfaction with the core app functionality and deep distrust over billing practices.
Last updated 1 month ago
Parkpark is a Danish smart parking application designed to help users find and pay for parking conveniently and affordably. Available for both private and business users, the app provides a digital alternative to traditional parking meters, aiming to simplify the parking process across Denmark.
Parkpark can be used on almost all parking lots throughout Denmark, including major cities such as Copenhagen, Aarhus, Odense, and Aalborg, as well as in Trondheim, Norway. The app covers municipal parking zones, shopping centers, hotels, private parking spots, and parking houses. According to the service, Parkpark is rated 4.2 out of 5 for parking affordability in Denmark and 4.8 in the Capital Region, making it one of the cheapest parking apps available. Users can save up to 15% compared to other parking providers.
Private customers can manage their parking sessions through a Tank Op account, allowing payment per parking session. An alternative Pay-as-you-Go option is available, which eliminates the need for pre-funding, with payment processed after parking. A single private account can support up to four vehicles. Accepted payment methods include Dankort, credit cards, Apple Pay, and Mobilepay.
Business users have access to multiple subscription models tailored to different needs and vehicle counts. The platform also offers a 25% discount on parking mediation for FDM members with a Tank Op account. Parkpark collaborates with various partners to provide parking solutions in cities such as Copenhagen, Roskilde, Aarhus, Odense, Aalborg, and many others listed on their website.
The Parkpark app is designed to be intuitive and easy to use. A notable feature is the customizable widget, which can be placed on the user’s home screen to display remaining parking time. The widget allows users to start, stop, or extend parking sessions directly from their device. The app supports both iOS and Android devices.
Parkpark A/S is headquartered at Gearhalsvej 1, 2500 Valby, Denmark. The company is registered with CVR number 43841491 and can be contacted via [email protected]. The website provides access to terms of service, privacy policies, pricing information, and additional resources for users.