Parkpark Reviews

PLEASE DO NOT USE

PLEASE DO NOT USE I would give it less if that was possible I tried parking with this app and firstly i charged me and then it did not work App said parking was in order and then i came bacl to a fine

Liars I hate this company

I have nothing but hatred and injustice for your company You are liars and in many ways you are making us users give you money you have integrated with cameras in the parking lots and you are giving opinions to the users of the application your application should make life easier for users and your application only complicates people s lives In my opinion you should be closed forever Your business idea is doomed to fail Dear users do not download this application you will be deceived and you will not prove anything this is a legal method of deceiving us users I make you good luck I hate this Parkpark campaign

Automatically charges your account

Automatically charges your account Automatically confirms parking via the app without prior acceptance from the user Basically automatically a lot of things which will cost you and which you would never approve if asked for acceptance first I m still baffled that this is legal

Still withdrawing 300 DKK without

Still withdrawing 300 DKK without notifying References to price list everywhere but the actual price list is almost impossible to locate Stay away

I wouldn t even give one star

I only give one star because zero stars is not an option I tried to download the app in May June with an overseas phone number and it was a total disaster took 30-40 minutes functionality was awful I did eventually manage to download the app but was unable to initiate the parking so ended up paying for the parking in machine with credit card instead i e I NEVER used the app I forget about the subpar app experience and in the meantime reset my phone and lost access to it until I 3 months later receive an email from ParkPark informing me that I have an overdue payment with them According to them I had parked some where in Denmark on 3 August when I had in fact not been in the country since June I documented my card payments in May April as well as my not being in Denmark on said date It turns out it is a rental car that I had previously registered on the app that was driven by someone else on 3 August I have been told that this is my liability because I have accepted the terms of trade and that I should delete the vehicle on the app But I have NEVER given ParkPark permission to create an overdraft on my account I have never accepted to start parking on 3 August and I have never asked for plate reading to automatically commence parking No active parking showed up on my phone or app on 3 August potentially because I still do not have access to the damn thing The app does not generate passcode for a non-Danish phone number or to my email so I stille have no way of accessing my account Essentially you should stay as far away from this app and this company as possible especially if you do not have a Danish phone number The functionality for overseas users is an absolute joke and even if you do not have any means of accessing your app apparently you can be held liable for all future usage of any rental car you have ever registered The answer from customer service - they need to pay the owners of the parking space I agree but why don t you do it out of your pocket Edit ParkPark - easy to say when you re unable to provide access codes to the app to both phone and email Within your terms of trade it also says that no parking can be considered started until a message has been pushed through the app That never happened Terms of trade should be considered a contract with two parties involved - you also have to deliver on yours

How they found my Swedish bank account

How they found my Swedish bank account to pull 300 DKK is still unknown to me There has to be serious issues with the user data policy I have not registered any bank card at the website or have removed it long ago don t remember I have neither received any SMS e-mail about the changes nor approved it in any ways Please send my money back and forget that I have ever been your customer

They just charged 40E on my credit card

They just charged 40E on my credit card after I once used the app in 2018 All emails I got were in Danish and I didn t understand any of it Turns out they moved to a new business model To me this is fraud I think I can get it back if I login again but I m afraid that this might be a trap to commit more fraud with my personal data

Taking money without a notice

Very bad style by charging my credit card 300dk just because they change their model to prepaid No message was ever sent out I only saw it loking at my bank statement i wasn t even logged in Besides the app has ton of bugs and texts are unreadable Seriously that should have been communicated

Not recommendable

Not recommendable The system crashes at park start and you are not able to see if the parking was registred or not and you are not able to stop it later either not even in a browser login the latest parking has now run for 14 days Company just draws the money from your account Company does not answer emails

Fraud

Parked with them one time a couple of years back Don t have the app anymore but still they charged my creditcard DKK 300 last night as they have changed their business model into advance payment No acceptance from me in advance so a highly unlegal action from their side