Passport-photo Reviews

A

A Mackenzie

2 years ago

The whole process was fairly clear but pricey

Relatively cheap quick and simple to use - the main benefit of this service is they guarantee your passport photo is acceptable and so you can submit your passport application on-line with some confidence You also don t have to worry about the background and as long as you take a decent portrait photo on your phone they take care of the rest of it They also provide a Digital Photo Code that you can use on your on-line passport application - my only criticism is they don t explain how this works which would be helpful

D

Dianne Mooy

2 years ago

Passport photo

The whole process was fairly clear and easy to do my only concern was the price I had to pay for the photo At the best part of 13 I found it a little expensive

G

Guest

2 years ago

Issues resolved satisfactorily

Personally I found it very straightforward and quick and removed the hassle of using other methods Excellent I think the costing should be clearer though at outset

C

customer

2 years ago

10 online Photos But Good customer Service

No info on app about delivery of photos by post When got confirmation of delivery it said 3 -5 working days Had to go out and purchase more photos elsewhere and still not got The digital photo arrived no problem which for most would be good enough but I had to send hard copy Gave 3 stars due to this but would have given one otherwise Since posting this I have since had contact with customer services who have been very helpful and resolved my issues I have now increased my review to 4

C

customer

2 years ago

My photo was huge but they made it right

Update The customer Service contacted me afterwards The guy really tried to find a solution and we worked things out und the end So the customer Service was pretty good The Problem was a misunderstanding we thought we get printed out pictures But ordered online pictures If this is worth 10 has everyone to decside on his own

Q

Qadir Omarkhial

2 years ago

A EXCELLENT EXPERIENCE

My photo was huge And I couldn t resize it Wasted my money So frustrating Update Emily reached out within about an hour and sent files that were correct I was able to print my photos for my passport The quality was excellent Emily also apologized for my inconvenience and made things right I appreciate her great customer service

L

long standing member

2 years ago

Got there 2nd attempt

The reasons for one STAR less are 1- a little over priced I suggest a discount price for a family 2- after uploading to gov Uk if it s not 100 this mean the customers must get notifications for another choice of a free photo of the same shot taken Otherwise it s an superb experience try it it makes life so much easier

M

Margaret M

2 years ago

Great Customer Service Misleading Ads Website Info

1st attempt was rejected online by passport office as poor quality Contacted Photos online and was asked to resubmit a photo to them by email not using the app This was returned rapidly to me This one came up fair quality at passport office online I had to give reasons why they should accept it and 7 days later I have been told by the passport office that the application is successful So good outcome in the end

J

JC

2 years ago

There was one issue when the passport

Customer service via email was unexpectedly fast It was not as good fast as chat but the next best thing I would get responses within minutes What I did NOT like was the very misleading ads and website info that said photos were available at CVS for 39 cents Too good to be true FIRST you needed to pay to get the digital format This made sense but was very misleading I ended up going to a CVS in person

K

Kenis Perez

2 years ago

Quick service

There was one issue when the passport office would not accept a photo which Passport Photos online had passed but this was sorted out by the excellent customer service team On the whole though I was very pleased with the service

Rated 3.60 out of 5 by 135 Happy Customers

The whole process was fairly clear but pricey

Passport photo

Issues resolved satisfactorily

10 online Photos But Good customer Service

My photo was huge but they made it right

A EXCELLENT EXPERIENCE

Got there 2nd attempt

Great Customer Service Misleading Ads Website Info

There was one issue when the passport

Quick service

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