Pavilionbroadway Reviews

Designer Furniture & Luxury Home Accessories | Pavilion Broadway

4.29
79 reviews
Great Rating
Based on 79 user experiences

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AI Review Summary Based on 79 reviews

Pavilion Broadway consistently receives excellent reviews for service, delivery, and product quality across a large volume of feedback. Customers frequently highlight fast delivery, professional and polite staff, and high-quality furniture. A small number of negative reviews cite issues with communication, delayed orders, and incorrect items. The recurring positive themes indicate strong overall performance.

What customers love
  • Great product quality
Common concerns
  • Faulty item
  • Wrong item sent

Last updated 2 months ago

D

Friendly and knowledgeable service

Friendly and knowledgeable service Our furniture was delivered quickly and unlike mays companies to the room in this case our bedroom PB were also really efficient in sorting out a problem with one of the pieces of furniture
M

WOW

WOW What an amazing service through and through I had a slight issue with the delivery and David went OVER ABOVE to rectify the situation and satisfy me as a customer This is truly an amazing shop and I will certainly be returning for all my purchases Thank you so much
J

Fantastic service would highly recommend

Fantastic service would highly recommend I ordered a picture for my living room it was priced very competitively and the shipping costs were very reasonable too I ordered on Tuesday and received it in perfect condition on Friday Thank you
J

Furniture Superstore

My two sofas were delivered 6 10 22 The delivery guys were amazing so polite and removed their shoes each time they came in and out the house as I had just had a new carpet fitted They put the sofas together in no time and told me how to get them apart should I have to removed all the packaging and took it with them Can t praise them enough Will definitely be shopping in the store again Precise times and able to track delivery
G

Good price and service

We bought a table and chairs and had shopped around but the price was best at pavilion broadway The delivery time was quick and when one of the chairs came with a small chip on the leg they replaced it straight away no quibble so their customer service is good also We are very happy with our purchase and would shop there again
J

I have been a client of Pavilion and can only rate them as a top company to work with

I have been a client of Pavilion Broadway and feel that they need this special review May I start by saying that all the staff do their utmost best to give you the best service I always say that the after sales service is the most important A piece of furniture arrived slightly damaged which must have happened in transit PB immediately exchanged it without any fuss that is what I call after sales service Their furniture is out of this world I would not go anywhere else Thank you David for everything and look forward to working with you again on my next Project Best Jane Berko Designs
N

an absolutely amazing store with a

an absolutely amazing store with a fabulous range of product we found exactly what we wanted and at a great price too The delivery was handled very efficiently with fantastic communication throughout Would highly reccomend
J

Good quality and value

We have now bought several items from Pavilion Broadway all of which are good quality and competively priced Our latest purchase - a Calligaris table - is fantastic Pavilion Broadway both delivered and assembled it for us In addition in our experience the staff in the store are very helpful and friendly
S

Amazing quality service and delivery

Great service in the shop amazing follow up on text and email Delivery team incredibly professional and ensured no damage when building Took all the packaging away as well Quality of the furniture is amazing
N

Scott and Gareth

I don t often write reviews as there is always an excuse why I don t get round to it I had to sit down and write this straight away We were fortunate enough to have Scott and Gareth visit our home today My choice of words here is careful and deliberate They didn t deliver our furniture they did so much more than this Scott and Gareth have to be 2 of the nicest people I have ever met in my life The positives are so many - friendly polite punctual helpful informative professional kind caring great with dogs considerate exceptional manners I could go on You don t often meet people in life like these 2 I sincerely hope that Pavilion Broadway know recognise and appreciate what they have in Gareth and Scott I would be so lucky if my business was represented by Gareth and Scott Thank you so much Scott and Gareth I hope to have the pleasure of meeting you both again

About Pavilionbroadway

Designer furniture & opulent home accessories sourced from high-end designer brands across the globe for the style conscious home.

United States

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