


Based on authentic user experiences
Hetty Smith
6735 reviews
N/A
10 months ago
10 10 experience
Nathaniel was super friendly and made me feel at ease as these things can be extremely nerve wracking The process was super quick and easy and I can highly recommend this service
Natalie McNicol
6735 reviews
N/A
10 months ago
Helpful and non judgmental
I first took out a DMP with Payplan 4 years ago and every time I have had to speak to them they have been nothing but helpful understanding and non judgmental I have just finished my DMP and Ines was so extremely helpful during the settlement process Thank you again for helping me sort my finances and clear my debts
Consumer
6735 reviews
N/A
10 months ago
From day one PayPlan has been 100
From day one PayPlan has been 100 supportive professional and extremely caring Everything was explained at a professional standard and every step was very easy to understand thanks to Fabio who made it a smooth transition I would strongly recommend Payplan if you are worried about debts
Blessed
6735 reviews
N/A
10 months ago
If I could give Daniel Lambert 10 stars
If I could give Daniel Lambert 10 stars I would I got myself into a mess financially and couldn t see a way out Daniel explained the steps I could take in the most calming way He showed compassion and empathy for my situation without judgement By the end of our conversation I agreed to an arrangement that suits my situation and was feeling so much lighter If the world had more compassion just like Daniel has it would be a safer calmer and happier place Thanks again Daniel You are a rare gem
SY
6735 reviews
N/A
10 months ago
Marcus Gray my case officer
Marcus Gray my case officer was very kind understanding and efficient and non- judgemental Explained everything clearly I am very grateful that someone could help me out of a Very stressful and difficult situation
MS JAYNE MITCHELL
6735 reviews
N/A
10 months ago
Sam was amazing explained everything
Sam was amazing explained everything answered all my questions and was very respectful towards me I laughed and cried on the phone to him he was amazing And now I can try and get my life back into some kind of order with his help Thank u to Sam snd all the team
Craig Scott
6735 reviews
N/A
10 months ago
5 star service
I had been struggling with my finances for a while after Covid and put it off for so long thinking it ll get better but it never did I finally reached out for help from PayPlan who were perfect in every way and walked me step by step through everything to help me out Special shoutout for Tilly who was so so helpful and informed me throughout the process and was always there if I had any queries Thank you so much
Denise
6735 reviews
N/A
10 months ago
Sam made me feel very comfortable
Sam made me feel very comfortable talking about my financial situation it was so easy to sort out my options and a payment plan
Songi
6735 reviews
N/A
10 months ago
Great Experience
The customer service experience was superb and excellent I spole to Sheryl Glover an amazing customer-oriented person She was easy to speak with and provided me with all the information I required All my questions were answered with ease and calm I was comfortable with the detailed explanations and felt okay to make decisions that were well-informed Payplan is so lucky to have Sheryl
Lili Saeipour
6735 reviews
N/A
10 months ago
Excellent customer service and
Excellent customer service and wonderful care and compaction