Penji Reviews

Quite disappointed Low quality designs We tried it for a couple of weeks but had to stop as it was a big waste of time Ended up using Canva instead were our intern without any design training managed to make higher quality designs than the designers at Penji

The quality of the designs ranged from really good to terrible It was very much luck of the draw I literally had a designer return the same design multiple times with minor colour changes To be fair customer support reached otu very quickly saying they would change the designer on my response to the frist time they sent it I thought it wouldn t be required due to the fact it was their first attempt and maybe I did a terrible job explaining The designer then kept returning the same design for days on their last submission the project manager clearly realised the designer had just returned the same design and my response wouldn t be good within minutes So why the project manager didn t talk to the designer before hand is beyond me One time I gave them an example of the sort of style I wanted the literally just copied the design Luckily I owned the copyright for the original design so it wasn t so bad It took 3 weeks for an infographic to be designed To cancel your service you have to jump through hoops It s not a simple click and cancel And it feels like they hold your cancellation hostage to get a review Which is why I m writing this review Hopefully I get it cancelled without having to do chargebacks

Stolen WorkI have a brand new business that I m getting off the ground and one of the designs I found somewhere else Our website business needs custom imagery and not something that is templated It s unfair