Pets Reviews

Pets.ie| Online Store

pets.ie
3.55
138 reviews
Great Rating
Based on 138 user experiences

Rated 3.55 out of 5 by 138 Happy Customers

42%
14.5%
14.5%
14.5%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
I

disappointed with the products

disappointed with the products i felt the pictures deceived the initial marketing would not recommend maybe best to go to a pet shop and see first hand what your purchase before you buy online delivery was disappointing considering it s coming from ireland would not recommend
N

Rabbit hutch

I have been waiting over a wk now for my refund for the item I bought my item was picked up and returned when I email I am told item has not arrived with them and it will take 2 more days to review item i had forwardedemailfrom courier to show they had picked up item also mon to thurs this wk a courier arrived every day looking for same item they were sent by this company and this company I had emailed them to let them know item was picked up for returns very dissappointed and not very good with communicating with their customers i don t plan to shop here again such a rig marole to get refund bk item was so bad quality
S

Construction is really week

This dog pen is a really week construction the frame is already deformed and the wire came in a state of mess with holes on it therefore it was barely long enough to tie onto the frame not satisfied pricey for the low quality but delivery was quick at least
G

Bad quality

bad quality materials impossible to put together the pen extension without some of the walls being crooked also from the pictures it looked like the kid would provide 3 walls and a roof but it only provided a roof and two walls
P

Henry Dog kennel with chip damage

I got a Henry dog kennel only one working day after ordering it so the delivery time was great However there was some chip damage to the kennel and the kennel also contained lots of wood filaments which had to be cleaned out as they were potentially hazardous For the price of 180 I believe it should have came in better condition and in a cleaner state
J

I ordered the Holly rabbit hutch and I

I ordered the Holly rabbit hutch and I still haven t got it When I ordered it I said to leave it at the front door if no one was at home and Fastway have emailed me to say they tried delivering it and 2 more failed attempts they are sending it back to the depot for me to collect within 5 days I won t be buying anything else from your site because of the service I have received from Fastway No point ordering anything when it won t be delivered on time Update I just want to say after being contacted by Tara in Pets ie she has been absolutely amazing at sorting out the issues I have had with Fastway
P

I guess I was one of the 2 who didn t

I guess I was one of the 2 who didn t get it next day Ordered on a Saturday so was hoping it d arrive Tuesday morning It arrived on Wednesday evening at 5 30 I was going to give the courier Fastway this rating too Don t believe the marketing hype is all I ll say
G

Delivery times are awful

Delivery times are awful When I ordered on the 02 11 they said next day delivery however it took 5 working days to come which meant I had to purchase from another supplier until my delivery arrived Probably won t use you again Will go to a local store instead
C

Good products and value terrible courier

No issue with the products My issue is with the courier they use - Fastway Unable to deliver your parcel We will make two more attempts Should these delivery attempts be unsuccessful your parcel will be held at our local depot for 5 working days I was home all day there was no attempt made by fastway to deliver my parcel I would be more likely to use pets ie in future if they used a different courier
L

I ordered one week ago cat litter ect I

I ordered one week ago cat litter ect I had to go to town and buy litter as my litter wasn t delivered Usually pet ie is 2 days top not impressed with the length of time my packages have taken

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