


Find Your Pool Supplies and Pool Experts at Pinch A Penny
Based on authentic user experiences
paul mayr
6731 reviews
N/A
1 year ago
Customer Service and SAupport Unavailable
I contracted with Pinch A penny to replace my existing pump filter with a new salt system from Hayward The system worked fine for several months after I resurfaced my pool The Hayward monitor would show when me where my salt level was so that I could correct it After about 60 days while still well within my Hayward warranty the LED mets became stuck at 3500ppm I had my salt tested at Pinch A Penny and it read 2650ppm after 45 days and trying to contct Hayward calling six different numbers the product still failed to perform and customer service failed to perform Do not buy Hayward products or shop at Pinch A Penny for any devices Buying chemicles is fine I am extremly unhappy with the performance of my Hayward products and my Pinch a Penny installer in Orlando FL
Luca
6731 reviews
N/A
1 year ago
I like the local shop in South Miami but
there is something wrong with the service office I was able to schedule a visit for a checkup once and the guy was competent and professional After that they never replied to my emails and never return my calls for the installation of a heater and to change the pump The shop located in South Miami is nice everybody is friendly and they ve got everything you need
Marina Gross
6731 reviews
N/A
1 year ago
gouge prices
called for spare part price quoted was 115 higher than other online suppliers with free shipping had a cavalier attitude I don t mind paying a little higher will go to them ONLY as LAST resort
Daryl Habbershaw
6731 reviews
N/A
1 year ago
It s sad I went to two differant Stores
It s sad I went to two differant Stores in my area to get a quote on a heat pump 1- I was compltely ignord standing at the counter Two other people walked in with water samples they help them before even acknowlaged me on on my way out th door 2- Owner was more worried about where the display was at yelling at a worker there that was trying to help me so I just left I have used P a P for many years this encounter with 2 differant stores put a vary vary bad taste I will never use another Sad that this is the kind of service you get these days
John Blevins
6731 reviews
N/A
1 year ago
Horribke weekly pool service
The weekly pool service for the store at 1330 Seven Springs Rd New Port Richey is horrible Plus no does what tbey promise to do like call me back If i could rate them less tha a 1 star i would Lastweek the tech sat in his car with someone else and were drinking on tbe job didnt clean the pool and sat in their vehicle for 30 minutes and drove off This caused me to almost lose a guest and risked a bad review I have reported this bad service numerous times and owner just ignors messaves to call me Beware
Lilli Wiggins
6731 reviews
N/A
1 year ago
We have used Pinch a Penny for over 10
We have used Pinch a Penny for over 10 years The office called and requested payment yesterday so my husband decided to stop by the main office office to pay our monthly bill which was 15 days late which truly rarely ever happens The owner was there and when my husband ask to speak to the owner She took the check and was quite rude preceding for some unknown reason to tell my husband to take our business elsewhere He was confused but she was very rude that we are now looking for another pool company She obviously does not care about the pool home service business We paid until the end of the month but we really need to move on
Jina Humphries
6731 reviews
N/A
1 year ago
Terrible service at this location 1020
Terrible service at this location 1020 Sw 6th Ave The guys running the store have very poor customer service and communication In addition now they will not service any homes that are For Sale as if those homes are not important and even though I have had service for years Definitely skip those franchise companies
Gray Young
6731 reviews
N/A
1 year ago
I went to store 93 to have my water
I went to store 93 to have my water tested when the associate walked out of the stockroom never once spoke to me with a hello or a what can I do for you only spoke to me when I asked a question This store has the most unfriendly associates that I have ever encounter
Jimmy Neutron
6731 reviews
N/A
1 year ago
I was outside this ladies spa just bird
I was outside this ladies spa just bird watching and she comes out and starts yelling at me Something about invasive recording like her son or something Anyways I recommend staying away
Jane Doe
6731 reviews
N/A
1 year ago
Store at 10228 Curryford Road Orlando
Store at 10228 Curryford Road Orlando FLThe owner of the store David is rude and nasty He feels it s ok to patronize others because they don t act like him Refuses to let people view products because of the coronavirus This place gets 10 people a day and grocery stores get 1000xs more I understand the need for concern but to go overboard and treat customers like crap is unacceptable