Great experience will definitely be back
Every member of the team I had any interaction with were absolutely delightful I strayed from my usual opticians coming to Leightons instead and had an eye test with Aruba who was fantastic at efficiently finding out the best prescription for me completing health checks and giving great advice and answering my questions She was really good at explaining everything she was doing or about to do whilst also being really speedy without it ever feeling rushed The team members who greeted me at the desk and did my pre-appointment checks were also incredibly lovely I absolutely hate choosing new frames but Albert couldn t have been better in supporting He really put me at ease listened so well to what I wanted and showed me a number of frames which were all good and one was an outright winner Albert was clearly so knowledgeable and was fantastic at making sure I chose the glasses I really liked rather than rushing me to make a decision or being pushy or sales-like in any way He also made the process which I have always previously hated actually really relaxed and enjoyable as he was so easy to get along with and have a laugh with I have also had another experience with Leightons Reading getting ear impressions for earplugs with one of the audiologists who was also utterly lovely Every member of the team is an absolute credit to the branch and I m so pleased I booked in with them for my eye test this time round and will definitely be coming back They also have different payment options and a care plan and all of these options are shared to you without you feeling the pressure to opt in to anything I ve been wearing glasses for about 16 years and have only previously been to various Specsavers branches and once to a Boots opticians and this experience was absolutely miles above any I ve had before - thank you Leightons Reading
Catherine Smith
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Great service at Leightons in Woodley
I always find I get a great service from Leightons in Woodley All the staff and very friendly and welcoming and nothing is too much trouble Would definitely recommend for your glasses
jay Gilbert
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Elenor was so informative and helpful
Elenor was so informative and helpful with my hearing care I highly recommend Elenor s service and it was also a pleasant experience considering I have had negative experiences with my hearing Thank you for your great service
MG
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Very good customer service
I managed to make an appointment the morning I called and inspite of not prepping by putting oil in my ears Elenor persevered and managed to remove all the wax which was quite a challenge It s great to be able to hear again
Geraldine Strathdee
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A brilliant new find in our move to Haslemere
We moved to Haslemere recently and are so pleased we decided to join the Leighton practice We are very impressed with the friendly professional and efficient service in eye and ear testing Julie provided a very professional and thorough assessment including modern technologies and gave clear explanations of our somewhat complex eye issues Sam s support to choose lens and frame options tailored to our individual lifestyle day night driving sun was exceptional The Care Plan option is great value for money and reassuring to have fast track support so close
Customer
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Leighton Opticians in Reading were
Leighton Opticians in Reading were really professional and very helpful despite it being their rush hour I 100 recommend them and will be going there for all my future eye tests and glasses Thanks for all your help
Mary Archer
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Extra patience and kindness
Having been to Audiology at the local hospital twice and 2 other hearing places I was recommended Leightons Addlestone Dino was so patient and kind and realised the problem I had been having and was able to give me the right aids to suit my hearing
Jane Carr
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Knowledgeable staff
Always knowledgeable efficient and informative The staff at the Cobham branch are helpful and happy to answer questions A good choice of frames for both spectacles and sunglasses
David Bhagat
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An emergency on Christmas Eve averted
An emergency on Christmas Eve averted by Adam who managed to mend my mangled reading glasses in no time and for no charge I walked in desperate and left delighted Thank you so much Adam
Miriam Palk
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Excellent experience
Excellent experience Staff were knowledgeable professional and friendly Good range of glasses and lenses Glad I have moved to Leightons happy to recommend them
