


Based on authentic user experiences
Jessiann Runge
6727 reviews
N/A
1 year ago
Love Love Love
I love pinklily The clothing line is adorable I love all their clothes my favorite is the Convington Fall Collection I love the fall weather and getting to dress up so cute makes it even better Thanks Pinklily Can t wait for some more of the fall wear Pinklily
Misty Shaver
6727 reviews
N/A
1 year ago
I received a jacket with a button
I received a jacket with a button missing on the pocket Customer service responded within hours and emailed me a Pink Lily gift card for the value since it was a final sale item Excellent customer service
Kristina
6727 reviews
N/A
1 year ago
Love
Love love love Pink Lily I have ordered multiple items and was not disappointed Customer service is awesome I received a sweater in the wrong size and they immediately took care of the error So glad I found this store
Erin Elizabeth Doll
6727 reviews
N/A
1 year ago
Ashley from customer service is simply
Ashley from customer service is simply amazing She helped correct a billing issue on my order and responded so quickly I love all my items and am a loyal customer now
Rebecca Juarros
6727 reviews
N/A
1 year ago
Super friendly and quick support
I received a response to my question in less then 24 hours The reply was from an actual person and not a computer generated response The response was friendly and helpful and addressed my issues so no follow up was required
YogaLoveOm Christina
6727 reviews
N/A
1 year ago
Love love love Pinklily
Love love love Pinklily The customer service is awesome the clothes are great quality I purchase from them often and love that they show outfit options and outfits on different body types
Val Teodoro
6727 reviews
N/A
1 year ago
Amazing Customer Service
I ordered a sweater and when I received it the mail a seem was coming undone I reached out to Pink Lily s customer service since the item was final sale and could not be refunded or exchanged per their policy but as soon as they received my inquiry and the pictures of the sweater they sent a replacement sweater at no cost or inconvenience on my end And besides their customer service their style is stunning and I get comments and compliments on every item I buy from them
Sandra Regalado
6727 reviews
N/A
1 year ago
This was my first purchase
This was my first purchase The clothes are really great quality and the customer service was great My item was dropped off somewhere else and customer service helped to fix it Very responsive Will be purchasing often
Rae
6727 reviews
N/A
1 year ago
My closet is full of Pink Lily
My clothes are quickly becoming all Pink Lily I love the way everything fits Once the weather turns warm people will only see me in Pink Lily I do have some cold weather pieces as well and I always get compliments and I tell them that it s Pink Lily Everyone has heard of it where I live in Eastern Pennsylvania and they ask about the prices I let them know that the prices are very fair and that there s always great items in the sale section as well
April
6727 reviews
N/A
1 year ago
Love Pink Lilly
Love Pink Lilly They are awesome at customer service and their shipping was super fast Never been disappointed with any order It s one of my fav boutiques