Plantstore Reviews

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plantstore.co.uk
3.53
115 reviews
Great Rating
Based on 115 user experiences

Rated 3.53 out of 5 by 115 Happy Customers

43.5%
17.4%
5.2%
16.5%
17.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
T

DO NOT USE DO NOT BUY FROM DISGUSTING SERVICE

UPDATEWOWCHER 3 STARS NOW AS AFTER MANY EMAILS WOWCHER EVENTUALLY GAVE ME A FULL REFUND MANY THANKS FOR FINALLY SORTING THIS OUT PLANTSTORE ON THE OTHER HAND NEVER EVEN BOTHERED TO RESPOND TO WOWCHERS EMAILS WHICH IS DISGRACEFUL AND MAYBE WOWCHER SHOULD LOOK AT THEIR SUPPLIERS DO NOT BUY FROM PLANTSTORE IS MY ADVICE1star is too much Will never use again Ordered a Giant Palm from Plantstore via Wowcher at 19 95 and waited for delivery on or before 24 7 19 It never showed Emailed Wowcher and told had to wait 72 hours for a response Asked for refund and had to wait 72 hours for response to email plantsore directly Did so had to wait 72 hours for response Then told it was delivered on 26 7 and they provided me a photo and GPS tracking shot Yes it was delivered but left in full view of a public car park and it was no longer there when I got home I was not informed of the delivery date so I couldn t make any alternative arrangements and up to 2 8 19 was actually still chasing it They said report it to police who I m sure would be delighted with me wasting their time I was also told by Sam Customer Services that s a joke in itself at Plantstore there is nothing they can do DONT WASTE YOUR TIME OR YOUR MONEY HARD LESSON LEARNED AND LOST 20 IN THE PROCESS
B

Thank You Plantstore Palm arrived today

Thank You Plantstore Palm arrived today 8 days later than it should have but the wife is very pleased so result
L

I bought a Bosai from Wowcher

I bought a Bosai from Wowcher i never checked the company feedback as the plan was from 79 99 to 12 Postage and thought it was a very good deal I got the box with the Bonsai inside this was very well packed but was desapointed with the size of the bonsai and the fact that i had to buy a Pot tray separably elsewhere as this didn t come with the plant I only give a 3 star because this size can be bought elsewhere with the tray and without postage for the same price in a garden centre I dont think 79 99 as advertised on the webside is genuine and if it is well i think it is over priced for this tiny little plant without a tray The plant is very small but sweet but just thought it might be bigger and come with a tray
B

These plants are not Giant

Purchased a Giant Palm from here postage was fast less than 10 working days during this pandemic Packaging was adequate plant came un damaged Looked a 7-8 out of ten on the healthy scale My only small gripe was the plant came a little on the small side I wouldn t class 4 ft at best as giant Take that word giant with a pinch of salt
S

Ordered a 3 4ft Robusta Palm tree from

Ordered a 3 4ft Robusta Palm tree from The Plantstore via Wowcher It look 18days to arrive and when it did it was only at the very most 30 high It was dry and looked like it had been packed in cardboard for a while I only paid 19 99 for this which I guess is about right certainly not worth the 59 they quoted on the website
S

Now happy

This company has reprieved itself by responding and replacing the dead plant It s a shame I had to go through the hassle of complaining but I am now happy

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Frequently Asked Questions

Plantstore.co.uk offers a diverse and carefully curated selection of both indoor and outdoor plants. The indoor collection includes low-maintenance succulents, orchids, fiddle-leaf figs, and air-purifying varieties like snake plants and peace lilies. The outdoor selection features trees, hedging, climbers, bedding plants, and patio containers. The store also provides plant care essentials and gift sets.

Yes, Plantstore.co.uk is designed to cater to all expertise levels, from seasoned horticulturists to beginners. The website features clear categorisation, detailed care guides, and helpful filters (such as sunlight requirements and watering needs) to assist customers in finding plants suitable for their skill level and environment.

Beyond plants, Plantstore.co.uk provides a range of plant care essentials and accessories. This includes premium potting soils, fertilisers, watering equipment, decorative pots, and plant stands. The store also offers thoughtfully arranged plant gift sets and subscription options.

Plantstore.co.uk places a strong emphasis on customer education and support. The website features a rich resource section with detailed care guides, seasonal planting tips, and inspirational blogs. Additionally, the knowledgeable customer service team is available to assist with queries related to plant selection and aftercare advice.

Plantstore.co.uk provides a reliable nationwide delivery service across the United Kingdom. Plants are carefully packaged to ensure they arrive in excellent condition. The website offers transparent information on delivery during the checkout process.

About Plantstore

Welcome to Plantstore.co.uk

Plantstore.co.uk is a premier online destination for gardening enthusiasts, homeowners, and plant lovers across the United Kingdom. Specialising in a diverse and carefully curated selection of indoor and outdoor plants, the website serves as a comprehensive hub for everything needed to cultivate a thriving green space. From lush houseplants that purify the air to hardy garden shrubs and beautiful flowering perennials, Plantstore.co.uk is dedicated to providing high-quality flora that enhances any environment.

A Vast Selection for Every Space and Skill Level

The website excels in offering an extensive catalogue designed to cater to various needs and expertise levels. Whether you are a seasoned horticulturist or a beginner taking your first steps into plant care, you will find suitable options clearly categorised for easy navigation.

  • Indoor Plants:A popular collection featuring low-maintenance succulents, elegant orchids, statement fiddle-leaf figs, and air-purifying varieties like snake plants and peace lilies.
  • Outdoor Plants:A robust selection including trees, hedging, climbers, bedding plants, and patio containers to transform any garden, balcony, or terrace.
  • Plant Care Essentials:Beyond plants, the store provides vital accessories such as premium potting soils, fertilisers, watering equipment, decorative pots, and plant stands.
  • Gifts & Sets:Thoughtfully arranged plant gift sets and subscription options, perfect for special occasions or as a treat for oneself.

Expert Guidance and Customer Support

Understanding that successful plant care requires knowledge, Plantstore.co.uk places a strong emphasis on customer education and support. The website features a rich resource section with detailed care guides, seasonal planting tips, and inspirational blogs. This commitment ensures customers not only receive healthy plants but also the information needed to help them flourish. The customer service team is portrayed as knowledgeable and ready to assist with any queries, from plant selection to aftercare advice.

Seamless Online Shopping Experience

The website is built with user experience in mind, featuring an intuitive layout, high-quality product imagery, and clear, detailed descriptions for each plant. Key features of the shopping journey include:

  • Secure checkout and multiple payment options.
  • Transparent information on pricing, pot sizes, and expected plant height.
  • Reliable nationwide delivery service across the UK, with plants packaged with care to ensure they arrive in excellent condition.
  • Helpful filters to sort plants by sunlight requirements, watering needs, and pet-friendliness.

Commitment to Quality and Sustainability

Plantstore.co.uk demonstrates a clear commitment to quality by sourcing plants from trusted, reputable growers. The focus is on health, vitality, and sustainable cultivation practices where possible. This dedication builds trust with customers who are investing in living products that will grow and evolve over time.

In summary, Plantstore.co.uk successfully combines the convenience of online shopping with the expertise of a traditional nursery. It stands out as a reliable, informative, and inspiring resource for anyone looking to bring more greenery into their life, making the joy of plants accessible to all throughout the UK.