


Polar Night | For better sleeping
Based on authentic user experiences
6737 reviews
N/A
10 months ago
Never delivered
I placed an order expecting delivery within the stated timeframe but nothing arrived When I contacted customer support they assured me they were working on it but they couldn t provide a delivery date After several messages they eventually admitted that they had no information on when or if my order would arrive and they seemed to have no contact with the production or supply team I waited another week or so before following up and when there were still no updates I requested a refund The refund was processed promptly the next day Customer support is responsive and handles refunds well but the product itself was never delivered and I was left without a clear explanation I m sharing this experience to help manage expectations if you re considering an order know that there s a chance it may never be fulfilled