Popla Reviews

I had a PCN which was incorrect since I parked in the same car park twice in one day convenient that the ANPR did not see me leave and come back in I told the parking company to check cameras and they told me there is no evidence that I left and came back in which is nonsense They rejected my appeal surprise surprise and told me to appeal via Popla which was a bit of hassle I knew that I was not at the car park 3 5 hours but it is for me to prove it how crazy is that who knows their movements for every day Eventually I searched online and found that if you have Google Maps or similar with location services on you can check your location history Upon doing this I found the day in question and clearly showed me not at the car park for a long time and that I visited twice and also went to Costco and Morrisons in the time they said I was parked I also saw my bank statements showed transactions at those stores So I sent this evidence to Popla and they upheld my appeal since the evidence was clear So my experience has been positive but my greatest anger is that how could the parking company not see this themselves Truth is they probably did but just reject any appeals in the hope that people will pay and they have nothing to lose by rejecting the appeal Completely corrupt and I will never go to those shops again so business will suffer modern day robbery

I appealed against my Parking Eye ticket and while POPLA eventually found in my favour it took them forever to review the evidence and make a decision I understand the delays caused by Covid - but my appeal was in before their suspension date so waiting until September for an appeal submitted in February is just not on In addition to that however while I won my appeal which is great they don t help you recover any refunds or fines If you have paid the PCN up front as I did - not as an admission of guilt but to get the 40 discount off the 100 fine for early payment they then leave you to try and get a refund from the parking company all on your own I ve now been cut loose and am left trying to find a very well hidden communication channel for Parking Eye to try and get my 60 back I suspect that will involve a Small Claims threat or action to get my refund but I digress Update in response to POPLA reply Why did you not comment on the key point of my criticism that will continue post Covid How to recover fines paid when a decision goes in favour of the appealant

Started today with an unlawful parking case - process was fairly straightforward and broken down into 5 stages - only problem was where you submit photographs it was split into 3 different sections and you had to match the photos to each one I suffer with Aespurgers and really struggled with this Early days and will change the review once a decision has been made and case is dealt with correctly

My appeal was successful Had to wait three months for the result Also filling out the initial form was quite complicated and time consuming in my opinion including the difficulty of uploading a scan of the relevant store receipt