Poste Reviews

Poste Italiane - Servizi postali, finanziari e assicurativi

poste.it
1.33
21 reviews
Bad Rating
Based on 21 user experiences

Rated 1.33 out of 5 by 21 Happy Customers

4.8%
4.8%
0%
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90.5%
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AI Review Summary Based on 21 reviews

Customers report consistently poor experiences with Poste Italiane, citing lost packages, unresponsive service, and international delivery failures. The recurring issues highlight systemic problems with reliability and customer support. Only one review notes acceptable performance for domestic shipments. The themes of lost packages and unresponsive service are repeatedly emphasized across reviews, while no positive operational aspects are mentioned.

What customers love
  • null
Common concerns
  • Lost packages
  • No customer response
  • International issues
  • Delivery delays
  • null

Last updated 1 day ago

L

Not just poor service but also liars

WORST online service ever ITalian private post service that act as public
R

this is the worst courier company in

Not just poor service but also liars Lack of controls and governance
G

I would give 0 stars if it was

this is the worst courier company in Europe i have lost over 400 packages with the incompetent couriers and i get no answer at all Do not go near themThieves
S

Parcels sent from abroad go

I would give 0 stars if it was possible The worse service I have ever seen I sent a parcel to Scotland it was on 10th December I wanted it to be delivered before Christmas Because the tracking hadn t showed any records my partner called Poste Italiane customer service and was informed that the parcel was sent abroad on 23rd December Today ie on 9th January he called again trying to find out where is the parcel and was informed thatit is still in Milan I have a shop online fortunatelly for me registered and sending things from Scotland If it was in Italy I would have to deal with neverending complaints from my clients An awful awful service They all should be fired and this bloody Poste Italiane sold to someone who wants to do a proper business
R

Beware of Poste Italiane and SDA

Parcels sent from abroad go missing at ME Italy processing center and nobody can give you a clear answer where your parcel is after one month Very bad and dodgy
M

The worsed service

Beware of Poste Italiane I ve never seen anything like that in my life and what I m going to tell you guys will drive you crazy Poste Italiane has its own courier service SDA Well they are used to stealing people s packages and I can relate Why I ve been robbed by them recently One week ago I ordered a phone charger off Amazon Italy yes I m Italian and shipped through SDA which is an express courier Let s start by saying that they claim the package has already been delivered to my apartment which is a BIG FREAKING LIE IT HAS NEVER ARRIVED But there s a happy ending I ll be refunded by Amazon Game over SDA If your couriers cannot afford a 12 phone charger you ought to raise their wages Just saying
L

3 pack lost

The worsed service I would recommrnd to all the businesses to stop working with poste service 0 service 0 responses 0 proffesional at all
F

Stay away

i sent 3 pack at the same post office the same day in December and they never arrived for sure it s the italian post office the problem they do not respond im furious
S

f ing hell they justed

Just so so bad Please never trust them with your money or their banking services I m trying to get my money out of my closed account using a cheque Nobody knows what happened to it they keep telling me to wait another month You have to push people to give you information and you have to come up with solutions yourself because all they do is give you reasons for why things won t work Being proactive is a forbidden concept and nobody takes responsibility for anything
R

Beware of this website if you live

f ing hell they justed wasted our time damnnnn how they are still running the poste o sda they are just biggest clowns in italia sooo much frustated so much discusting service ever 0 10

About Poste

Poste Italiane vi presenta l´offerta di prodotti e servizi postali, finanziari e assicurativi, disponibili online e negli uffici postali presenti in tutta Italia.

United States

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