Powfood Reviews

Pow Food | Chef-prepared Ready Meals

4.75
65 reviews
Excellent Rating
Based on 65 user experiences
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S

Not enough research gone into these products to make them work

I was really disappointed in the majority of the meals due to how dry hard they became whilst cooking With the exception of the mousakka which was just lovely if slightly undercooked using the suggested time - all the meals dried out or became overcooked even when I followed the absolute minimum of the suggested cooking times Most of the suggested cooking times can vary by as much as a minute in the microwave so there s huge room for error Some were hard and overcooked even on the minimum time The chicken tikka had no microwave option and have to be cooked in the oven for 55 minutes but when we removed it at this time the chicken was still cold in the middle That s a disaster waiting to happen We then have to microwave it to make sure it was properly heated through I can tell the food would be tasty if it were able to be reheated properly but the cooking times totally let it down Also I would assume that there is not enough moisture in the dishes to begin with as they are completely dried out even on minimum cooking time All the just completely disappeared The cottage pie mince had actually gone hard and was inedible which is really disappointing considering how much you are charging I feel that this is something that should have been fine tuned prior to bringing these products to market as the price point is very high for this kind of product and the quality of ingredients that we are paying more for is lost in the cooking process I ve spent over 70 on very sub standard food so I m very disappointed On the plus side the delivery process was excellent with all products arriving still well frozen due to the quality packaging I can t comment on the customer service yet as they haven t replied to my email but I ll update whenI get a response Updated to say Pow did reach out and offered a full refund or replacement meals which was generous At this stage I went for the refund but I would try again in the future once the timing issues are resolved

About Powfood

Prepped Meals Made With 100% Natural, High Quality Locally Sourced Ingredients. All Meals Are Gluten and Dairy-Free, Designed By Nutritionists and Handmade By Chefs.

United States

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