Qerlight Reviews

Still waiting for refund on the

Still waiting for refund on the cheapest quality lamp They keep offering me a percentage back but I have to keep replying that I am not happy with the lamp They appear to have a money back guarantee if a customer is not happy Perhaps one for ASA

Poor and terrible customer service

Bought alight doesn t hold charge emailed to complain but had no responseVery disappointing

Avoid avoid

Avoid avoid Scam company Products are either broken and do not work and awful quality Customer service is non existent I have been emailing asking for a refund for weeks Telephone number just constantly rings and no answer or even a voicemail No stars for this company

Requested refund in accordance with

Requested refund in accordance with conditions but refused

FAKE ITEMS - DO NOT USE

FAKE ITEMS - the charge lasts only an hour not the stated 12 hours DO NOT BUY Company are doing everything they can to prevent me from returning or refunding for the purchase

NEVER BUY FROM THIS COMPANY

NEVER BUY FROM THIS COMPANY i purchased a lamp for my partner for christmas and it arrived not working they sent another cable to try after a long wait and it still didn t work after 30 back and forth emails asking for a refund they only offered 30 of my money back as gesture of goodwill i kept sending emails saying how AWFUL the customer service is and finally said they ve issued a refund- went to check and it s only half of what i paid 44 they will ROB you and send you fake items

I wish I had read the reviews before

I wish I had read the reviews before ordering from the company My product arrived and it is very poor quality and certainly not worth the 40 I paid for the lamp The lamp is on a slant and cannot be fixed I have emailed their customer services team twice but as yet I have not received a response Please do not use this company

If I could give 0 stars I would

If I could give 0 stars I would Tried to cancel the order less than 30 mins after I made the purchase But they ignored me and sent it anyway 3 weeks later still waiting Tracking shows order was returned back to them before it even got to me So instead of cancelling my order as per my original request they sent another one Clearly items are from China and they have no interest in refunds as they keep trying to delay me getting the item so I can send back Will contact my bank to get a refund from them and lodge a complaint against the company

This should be 0 stars

This should be 0 stars - do not buy from this company I purchased a light and wanted to return it as the quality was poor After multiple emails from their customer support trying to persuade me to keep the light they did not send me the refund process and just ignored me They have refused to let me return the light even though it was in the time frame stated on their website Avoid avoid avoid