Quayaustralia Reviews

Cart

quayaustralia.co.uk
3.45
74 reviews
Average Rating
Based on 74 user experiences

Rated 3.45 out of 5 by 74 Happy Customers

52.7%
5.4%
2.7%
12.2%
27%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
F

i do not understand all the bad reviews

I dont understand why this company has so many bad reviews I ordered my pair of quays two days ago and they have already been delivered A small scratch was found on one of the lenses so I contacted their customer service team and they replied within less than a minute acknowledging that the quays were slightly damaged by the picture I sent them They then immediately send out another pair of brand new glasses I received an email confirmation exactly three minutes after emailing of a brand new pair and I was told I am allowed to keep the faulty pair Never received such a great customer service in my life Thank you Quay
K

Excellent customer service can t fault

Excellent customer service can t fault them one bit I had a issue with my sunglasses and emailed customer services Within a hour they responded and then sent me a new pair 2 days laterI am very impressed with this company
P

First time ordering with Quay

First time ordering with Quay during covid pandemic Delivery was quicker than expected arrived packed really well in a lovely gold printed case I ordered I SEE YOU blue light glasses and since receiving I would not work without them My only regret about ordering with Quay is that I should have ordered an extra pair My question to customer service about delivery was answered 2 days after the item arrived so a little slow but response rate is understandable in these circumstances Thanks Quay
E

After a nightmare start

After a nightmare start I have to give credit where credit is due whoever dealt with my query over instagram got my missing order sorted for me got my sunglasses today and I have to say they re the most stunning glasses I ve ever owned I have a large head being 6ft 6 so went for the oversized and they fit me beautifully Great quality too Have to say guys Quay are now a brand of Love Island so are probably overwhelmed by orders Maybe expect a slight delay but trust me it s bloody worth it 5
J

Great experience with Quay

After placing an order directly from the Quay website I checked their trustpilot reviews and instantly was worried I ordered two pairs of sunglasses on the BOGOF offer on Monday night and they were delivered on Thursday of the same week They were packaged very well and are of such good quality The company must have been in tatters during lockdown but I found my experience very recently great
B

I was really sceptical about ordering but

I was really sceptical about ordering from here after reading the reviews but i d seen their blue light glasses in topshop and desperately wanted a pair as I suffer really badly from headaches I had no problems whatsoever Ordered on 02 04 and received 04 04 Glasses are really good quality and I can already see a difference as far as the blue light technology Will definitely be ordering some sunglasses from here soon
A

Amazing customer service

I m not usually one to leave reviews but I am blown away by the amazing customer service I received from Ben Unfortunately I received the incorrect order however this was immediately rectified with the correct order being sent via next day Thank you so much Will definately shop again due to the great customer service
F

HARDWIRE BLUE LIGHT GLASSES

Ordered my glasses here yesterday after a frustrating transaction with a different company wow am I surprised because I ve got a knock on my door today at 10 30 and its my glasses already My girlfriend recommended it as she got her prescription glasses from QUAY Well packaged and presented Quality item well built and sturdy construction comfortable perfect fit for my chubby face Will definitely use again recommended Very happy Thanks guys
K

Great product

Ordered some new sunglasses in sale They arrived next day great quality Love them

About Quayaustralia

Be Sunny. Stay Shady. QUAY UK makes notoriously cool sunglasses for the freethinking. Shop sunnies, blue light glasses, and readers in a variety of shapes and colours now!

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Quayaustralia
1.40 (10) · quayaustralia.com
2
Quayaustraliashop
1.00 (1) · quayaustraliashop.es