Reboundreturns Reviews

Rebound collected my returns items on

Rebound collected my returns items on 12th July and I ve not further updates to where my parcel is still saying in transit awaiting to deliver to local hub Absolute joke but yet still want to take 1 80 off me I m worried my parcel has been lost and I won t get a refund Wish I could have chose who was returning my parcel This company needs stopping SHOCKING

The first time I ve used Rebound hopefully the last

The first time I ve used Rebound and my return has been stuck at the local hub for three weeks This isn t efficient

Barcode registration not valid at post office Do Not Use this service

So followed the process printed the necessary forms but when I got to post office bar code not valid so I told the lady I d rather send it through the postal system itself and had to pay again for the package Still awaiting a response from ReBound after having sent 2 emails already want my money refunded Now considering the reviews I ve read saying returns were lost I m glad I didn t just drop off and go So contact form on their site seems just as useless as their returns service

An absolutely disgusting service AVOID

An absolutely disgusting service I cant even wonder why retails use them probably because its the cheapest I would even call this company a complete scam They dont provide you with a QR code to print a label at EVRI drop off locations The website is unbearable Instructions are non existant Avoid it at all cost I feel disgusting for having to pay 2 for this return

Useless

UselessPaid 2 99 for the no-print option but the Evri Rebound printer at the local collection location has no paper Went to another - no printer Waste of an hour looking for somewhere to handle my return The Evri trustpilot review page 1 1 has been closed Rebound who appear to have taken Evri over are just as useless in my experience

Rebound more shocking than electricity

Shocking company purchased some tops from Fanatics sent them back as sizes are all over the place they use rebound so I paid well over the price of postage 5 90 when it should only under 4 on a 48hour then I received a text from Royal Mail stating there address is not right so I googled it and nothing came up Tried to contact Fanatics no joy also Rebound email don t even work keeps saying invalid email Beware of any company using Rebound for returns

They really are that bad

They really are that bad appalling service Returned back to them confirmed by tracking on 29th August after three people and multiple messages to get the return portal to recognise order Cant track return as portal again says not available for return How can they be this incompetent ridiculous hoops to jump through and impossible to get resolved chats seem designed to deflect or avoid not help

No problem with drop off and collection

No problem with drop off and collection from local shop Problem arose when item been stuck in national hub since 30th October over 2 weeks had online chat with collect yodel don t want to know rebound don t want to know and can t get hold of tsb returns Ltd to obtain my 6 50 return fee for parcel which is now assumed lost Totally agree will not use any retailer which uses these