Reassure Reviews

Concise in-depth information

I was given concise in-depth information today when ringing Reassure regarding details to do with my pension Thank you for all your help

Good service

Phone answered promptly put through to right department without delay Joe was helpful and courteous

Trying To Close My Account

Well up to now I have had some trouble trying to close my bond account and have the money transferred to my bank account Rollo was very helpful and sorted things out for me I now hope that I will recent the money quickly as he said I would

Hayley - Outstanding customer service

After a nightmare process of filing in the online forms the day was saved by a wonderful customer service representatuve called Hayley She took me through the whole process patient kind and very understanding I cannot thank her enough

Very simplistic information and the

Very simplistic information and the Representative Daaviel hope that is spelt correctly made the process easier to understand Also his mannerism was impeccable

late Pension payments

We ve had trouble with our pension payments After speaking to several people we finally got through to Rollo Sheridan who was very helpful it s shame the other operators were not as wise and helpful as him If we have to phone you again with any problems hopefully we will get Rollo

I called and spoke to Preet

I called and spoke to Preet she was great fun whilst remaining professional and swiftly checking my query to conclusion She is very personable and I m still smiling- Thanks Preet

I asked for a call back telephone

I asked for a call back telephone meeting as the ReAssure phone line was very busy Within 15 minutes I got a call back call from Reassure and I was able to resolve the query there and then