Reboxed Reviews

Can t give a review about S21 phantom grey because the S21 you sent me was pink

Inferior replacement battery fitted made it not worth the price

11 days and still waiting Bad communication I have to chase them to find out any info if at all

Gave an honest account of the state of my phone - had a few scratches Was regraded and went down from 220 to 60 Very disappointing Phone was promptly returned thank you and I sold it on marketplace for 180 Don t be scammed

Phone that was received was not showing signs of light use instead deep scratches on the face non original charger also sent with the phone prohibited the phone from fast charging 9 hours to charge is longer than I m asleep When contacting the company I was offered a 5 refund if I had bought it on eBay same condition phone was listed at 25-35 pounds cheaper than one bought was offered to return the phone however return link would not open so have given the new phone away Poor service and customer ethics may try to be a carbon green company however if your gonna sell a poor product expect poor reviews not to mention 24 hour delivery turned into 48 hours 2 stars is being very generous I don t leave bad reviews often as I will always give chance for a company to right their wrongs and I m also not asking for something for nothing if you find me on Google I m in the top 10 of reviewers globally and that s from Google not my imagination haha so if anyone would like the pictures that were sent to reboxed to pass their own judgement feel free to find the Google review pictures are uploaded there along with reboxed customer service emails

Tried to order a fair condition phone from reading some of the reviews complementing it look just like new I thought Reboxed look more reliable than the other 3rd party sellers as they do 70-point checks compare to others only do 30 points Also sounded more reliable because they partnered with smarty for a good discount But the order was confirmed and cancelled on the same day which ruined my good expectations completely Afterall refund was issued to the bank confirmed with me through email and a text Overall you get fast response from the support team but the reply didn t provide much more useful information apart from the ones already seen on Trustpilot reviews about cancelled orders due to potential frauds I didn t have any issues using a credit card with other tech e-com sites and generally thinks Reboxed s algorithm is blocking a lot of genuine customers from purchasing your products It s a waste of time even attempting to buy again as it takes 2 to 3 days for the refund to come back to my account I would suggest that please make it clear like giffgaff refurbs telling customers with bold texts that you will get rejected for using different shipping and billing address

I purchased a grade A refurb and initially it worked but the charging port became broken after a few months I requested a return and sent it back This was over 1 month ago and the replies from the company are few and far between It should have been a routine refund as the phone would not even turn on Still waiting for a reply from Reboxed

I sold iPhone 14pro max to them it got delivered to them the next day 3 days later I ve still not got payment for my iPhone sent several emails but got nowhere with them

A good priced phone but it was really grubby and has a speaker fault that reboxed won t correct They say I can only return the phone for a refund which would then leave me with no phone Other similar companies repair or replace when there is an issue I guess this is why the phone was a good price though

I could have got a phone in better condition from music magpie Also I had no ID suitable so the delivery guy took my phone back He was rude and literally threw my new phone into the back of his van You had to resend it with Royal Mail who are much better Also a free gift was mentioned that was never included