Rental24h Reviews

Great service

Great service no additional fees They offered the best price I could find for my trip

Nice service

Nice service clear conditions no fees I like this service had no issue at all

Worst car rental company I have ever

Worst car rental company I have ever used and I rent cars 30 weeks a year I reserved a van at the Venice Italy airport my flight was delayed 3 hours and when I arrived they had already given my van away They were out of cars so I had to rent at a different rental agency at the airport I returned home to find the full week s rental for the van charged to my AMEX When I called to dispute they said I was a no show so their contract states that shows will be charged the full rental fee I explained I did arrive and they did not have a van or any car for me They said sorry our paperwork says no show there is nothing we can do I have disputed the charge through AMEX 4 times and they are still fighting me and will not refund the money on this fraudulent charge I even have the receipt from the car rental agency next to them at the Venice airport and they say sorry you were a no-show Completely unethical company

Absolutely Crap

Absolutely Crap They cartrawler cancelled my booking 1 day before having previously taken 80 out of my account a month prior without contacting me and then reasoned that my card was being rejected for final payment which is BS The same one they had taken 80 from I phoned my bank who stated no rejections on my account which I believe to be true as my bank account is in a healthy state and card is working fine They also had the audacity to state that they had tried to contact me via email - which was again BS In short avoid these shysters They are totally unscrupulous and mucked up a well planned holiday

Double charged

You responded to my review regarding the double charge We paid in full online when we booked The rental company didn t have a similar car to the one I ordered I understand the same model isn t always available so they gave us a small car which we struggled with as there were 4 of us plus luggage We opted for full insurance which we paid additionally to the two full payments for the actual rental The provider was foco and they promised to refund for the downgrade but did not refund us and told us we should get the double charge for the rental from you so we paid twice for the rental We sent contracts and multiple complaints and no response from you

Poor Service shoddy answers

Unconfirmed status never changes support cannot give any info nor can they even cancel a booking Phone number given for cancellation hangs up call during transfer so in effect impossible to get post booking support Very poor customer service never again

20 on top of the guaranteed price when I have picked up the car

I have booked a car via rental24h com No hidden fees were guaranteed As I picked the car up at Mexico City airport I was told to pay additonal airport handling fee of 20 on the price I have tried to reach the customer service without success A ticket was created on Jan 6th after more than three weeks there was no response A very sad and frustrationg experience

Very unpleasant experience with their

Very unpleasant experience with their supplier at Corfu called Ansa Car Rental I rented an Opel Corsa with a full tank but got a scratched old Nissan Micra with a 2 3 filled tank The manager told me I could buy off the deposit which I already did when I rented the car at Rental24H The same guy and I took pictures of all the scratches Upon returning the car he pointed out a large scratch which already was there when I got the car Luckily I could show him my pictures dated on the day of arrival so he backed off Otherwise he would certainly have charged me for the damage Conclusion unpleasant and unreasonable conduct of this so called PR manager at least that s what his business card says