AI Review Summary
Based on 25 reviews
Customers report excellent product quality and fast delivery, leading to high satisfaction and repeat purchases. However, multiple reviews highlight significant issues with the return and refund process, citing unprocessed refunds and poor customer service responsiveness. The brand receives consistent praise for item quality, shipping speed, and overall service. Conversely, there are repeated complaints about delayed refunds and communication problems. This mixed feedback on support and returns is the dominant negative theme.
What customers love
- Fast delivery
- Great product quality
- Quick shipping
- High satisfaction
Common concerns
- Refund delays
- Return processing issues
- Unprocessed refunds
Last updated 1 day ago
T
Tania Nikolova
I loved the jacket I bought Very warm and cozy
S
Suzanne
Great service and very quick delivery
Great service and great quality products Keep up the good work
J
Jana
Perfect
Extremely fast delivery and a very nice product - outstanding
R
Rita
Thank you very much for your help and
Thank you very much for your help and supportYour service was excellentR
K
Katinka
A thin but warm down jacket
A thin but warm down jacket Wonderful colour
O
Olga
Down jacket
I ordered a down jacket everything is fine size 100 German one to one fast delivery thanks
F
Frances Casey
I m delighted with my jacket quick
I m delighted with my jacket quick delivery service Thanks
L
Ludmila Le Fevre
Very quick delivery
Very quick delivery 2 days Nice jackets best to take one size bigger a bit tight
M
Maja Busche
Love the simplicity
Love the simplicity the quality including the color of my Laura coat Would definitely order again
V
V ronique
Well services
Well services time to deliver is really correct Your products that I knew in France are like I m looking for quality and looks
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