AI Review Summary
Based on 25 reviews
Customers report excellent product quality and fast delivery, leading to high satisfaction and repeat purchases. However, multiple reviews highlight significant issues with the return and refund process, citing unprocessed refunds and poor customer service responsiveness. The brand receives consistent praise for item quality, shipping speed, and overall service. Conversely, there are repeated complaints about delayed refunds and communication problems. This mixed feedback on support and returns is the dominant negative theme.
What customers love
- Fast delivery
- Great product quality
- Quick shipping
- High satisfaction
Common concerns
- Refund delays
- Return processing issues
- Unprocessed refunds
Last updated 1 day ago
L
Louise
You are really serious and I am satisfied with everything The only thing to improve is having to pay shipping for changing an item in my case for the size of the item Some companyies at the same moment you return the item they give you the new one and they assume the shipping costs If it relays on the client the final prize you pay is higher I ve done it once but no more Sorry
M
Mag Sabine S Spitz
The posting was wonderful as ever but
The posting was wonderful as ever but the zipper works very hard and needs very many hard tries I m not used to that because my Reset coat s zippers work perfectly well
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