Reset Reviews

Reset Outerwear - Official online shop

4.12
25 reviews
Great Rating
Based on 25 user experiences

Rated 4.12 out of 5 by 25 Happy Customers

72%
8%
0%
0%
20%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 25 reviews

Customers report excellent product quality and fast delivery, leading to high satisfaction and repeat purchases. However, multiple reviews highlight significant issues with the return and refund process, citing unprocessed refunds and poor customer service responsiveness. The brand receives consistent praise for item quality, shipping speed, and overall service. Conversely, there are repeated complaints about delayed refunds and communication problems. This mixed feedback on support and returns is the dominant negative theme.

What customers love
  • Fast delivery
  • Great product quality
  • Quick shipping
  • High satisfaction
Common concerns
  • Refund delays
  • Return processing issues
  • Unprocessed refunds

Last updated 1 day ago

L

Very quick delivery

Very quick delivery 2 days Nice jackets best to take one size bigger a bit tight
M

Love the simplicity

Love the simplicity the quality including the color of my Laura coat Would definitely order again
V

Well services

Well services time to deliver is really correct Your products that I knew in France are like I m looking for quality and looks
J

This is the second Reset coat I have

This is the second Reset coat I have bought one for a man the other for myself Warm comfortable waterproof and stylish And prompt service
E

The jacket is super warm

The jacket is super warm very comfortable A great purchase they already have a second jacket from this company and probably the next one will be too
M

My gorgeous jacket arrived ahead of

My gorgeous jacket arrived ahead of time with 2 unexpected gifts a water bottle key ringExtremely efficient serviceWill definitely be shopping with Reset again
M

Excellent response by office staff to

Excellent response by office staff to my various queries Product arrived really fast- from Holland to England Thank you
S

Very Happy Customer Great Result

I lost two of my front teeth in a boating accident several years ago and finally decided in 2024 to do something about it I don t like to go to the dentist and so was very excited to find ResetSmile My partial denture from them is fantastic The product is very good quality fits comfortably and looks very natural Beyond the product itself the service was very good and I was able to get someone on the phone pretty quickly which is not very easy these days I didn t really realize how much my missing teeth were impacting my socializing and just generally getting out there I m a shy person so I keep to myself anyway but it had gotten kind of extreme When I didn t want to go to my brothers this year for Christmas I decided to make a change This device has really given me the motivation to start saying yes to going out in the world more I couldn t be more grateful Thank you

About Reset

Commute in style with Reset Outerwear. Our coats feature, innovative materials, warm insulation and a flattering cut. Discover our collection online.

United States

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