AI Review Summary
Based on 74 reviews
The reviews express overwhelmingly positive sentiment toward the platform, highlighting its ease of use, affordability, and reliability. Users frequently note it is a good alternative to competitors and emphasize helpful support and seamless integration. A minority of reviews criticize the platform for alleged fake reviews, suppression of negative feedback, and unethical practices. The overall tone reflects strong advocacy from loyal users and sharp criticism from detractors.
What customers love
- Easy to use
- Affordable pricing
- Great support
- Better alternative
- Quick responses
Common concerns
- Suspicious reviews
- High pricing
- Selective moderation
- Unethical practices
- Fake reviews
Last updated 1 month ago
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Bob
Used for the second time and the business recommended gave a brilliant service Glad I now use reviews io as if I had used trust pilot I only used trust-pilot once and the company in question NEWSTEAM had a very good rating Since I used them I have had nothing but trouble and when I left them I have been trying to get the money they owe with no success The only good thing is I used to pay them over 700 per year and now I get the paper online for 50 per year So really because of trust-pilots taking down one star reviews for this company making them have a high rating when if the one star reviews remained they would be warned about using them then people use it and get nothing but trouble now am saving nearly 700 per year and getting a good service from getting it online No waiting for the paper to arrive as it is always late and sometimes doesn t even come and they say it has been delivered and then admit they did not have a driver on those days So happy I am now using reviews io Thank you Will update soon as I am still trying to get the money they owe
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Andy Halliday
Just signed up and best decision I ever
Just signed up and best decision I ever made Seamless integration into my site and nice ability to send review and product review emails to my customers Super SEO friendly
R
Rebecca Armstrong
Excellent customer service team
Great experience dealing with reviews io Always a fantastic customer service team and quick to help find solutions to any problem you have Used for years and never had any issues
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Philip Stevens
Really good service and very fairly
Really good service and very fairly priced unlike this platform I had cause to use support for the first time and they undertook some major coding changes on our site in order to correct a problem we had caused Very impressed And yawn no they don t delete people s reviews This really is very boring to keep seeing
H
Honest and fair company
Best reviews company to use
Cannot fault easy to use service great support always looking to improve and good value for money These negative reviews I believe are influenced by Trustpilot - funny how Trustpilot have their own experience page on their own web site and they have a really high star rating but if you look on other reviews platforms they don t look how many negative reviews they have - something doesn t look right Reviews io are a fraction of the price for a far better and more modern service They only moderate reviews if you can clearly evidence they are false otherwise honest customer reviews positive or negative will be published They are genuine and you should trust the reviews The only thing I would say that isn t right is that you can hide not delete negative reviews from your home page widget - we don t as we want new customers to see positive and negative reviews and how we handle them You cant delete them or hide them anywhere else though or on Reviews io main page which is how it should be Trustpilot should look at reviews io as a leading reviews brand and follow their lead
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Anna Kocsis
So much better than Trustpilot
I ve been using many review sites as a marketer including Trustpilot and G2 but REVIEWS io is without doubt the best experience I ve ever had with a company of this type Their team is helpful and quick The platform is modern easy to set up offers tons of features for much less than G2 or even Trustpilot Plus they don t tie you in for a year I can only recommend them
C
Chris Stimson
Fantastic review site
Fantastic review site I suspect a lot of the below negative comments are fake reviews by Trustpilot who are facing a class action law suit in the US for their dubious methods I have been a customer of Trustpilot and I have found them to be a deeply unethical and untrustworthy platform and would never use them ever again reviews io are the complete opposite Trustworthy ethical and a far superior platform on every level To me when I see Trustpilot reviews scores on websites I don t pay any attention and I m unlikely to purchase from that company
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Alex Wilkinson
Great for small businesses to start building reviews
I m surprised to see all the negative reviews here I ve used Reviews for my business since they were just a start up and their pricing was exceptionally competitive as a result We evaluated many of the review companies including Feefo and TrustPilot but their prices were prohibitive to a smaller business Their customer service has always been excellent and continues to be even as they have grown The platform has evolved over time and they re always adding new features I really couldn t ask for much more
M
michael snell
Perfect
I have been with reviews co uk for nearly 3 years for Bluebananas co uk and Mintymelons co uk everything is without issue helpful customer service i did refuse to pay the high price for Trustpilot i feel that Trustpilot uses mafia tactics they collect or manufacture unverified reviews then ask businesses to pay to get them removed where as reviews co uk will help you through any issue that might arise caused by untrue reviews from competitors 5 stars to reviews co uk 1 star for Trustpilot
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Demande A Bob
Great service and great price
Great service and great price Not sure why there are negative reviews on Reviewio io when the site delivers the same service than similar companies at a much lower price We have used their service for several years Any issue we had were resolved promptly throughout the years I find it odd that TrustPilot would rate their own competitor through their site and even so since there are so many negative reviews Whether Truspilot lives up to its name is questionable here