Rhinoshield Reviews

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Customer Service 1

I don t take time to write reviews if my experience was as expected In this case Marvin with Rhinoshield stayed in touch with me through the customization of a mod nx back plate Most of the problem was with me but Marvin very politely coached me through getting it done Great job Rhinoshield and Marvin

Exceptional quality and support

The products are made with a high standard of quality and offer exceptional protection for both cases as well as their in house screen protectors Customer support is also unparalleled with quick and super efficient staff members answering all queries in a quick and polite matter The lifetime warranty and replacement policy is also a huge benefit as they will replace a screen protector or case for you even if it s damages through daily wear and tear and or drops Overall super happy with the products and the exceptional customer support If you re looking for protection for your new phone this is the best place to buy hands down

Kol is very accommodating

Kol is very accommodating I couldn t be more satisfied with the service I d definitely give beyond 5 stars Thank you so much I hope you guys will continue with providing the best service Kind regards Ariana

Love it

I got the blush pink iPhone 14 MagSafe case and I love it I spent hours watching YouTube reviews on cases before deciding to go with this one I was worried about it picking up dirt quickly due to the light color- but it doesn t It looks new all the time which I have had a very difficult time finding with other brands of phone cases The only issue I had was that within just approximately 3 months there developed a big bulge where the MagSafe part is on the case Never had this happen with any case before so it appears to be some sort of defect Reached out to customer service and got a reply within 24 hours Thankfully rhinoshield is replacing it under their warranty Very pleased with the customer service of this company I will definitely be purchasing products from rhinoshield in the future

I had a small issue with a screen

I had a small issue with a screen protector that I had purchased from Rhinoshield but the customer support team was quick to respond and extremely helpful Not only did they send me a replacement screen protector but they also guided me with great tutorial videos on how to properly and easily apply the screen protector Many thanks to Marvin from the customer service team who got back to me and solved my issue in under 30 minutes Amazing

Since 2016

I have been a Rhinoshield user way back 2016 I have switched devices yet still I patronize their products as the quality is top notch Their cases offers the best protection for your devices A bit on the pricey side but it stands true to its claims and its offers In my last purchase I got the 3D Impact Screen Protector Not my first time to purchase Realized that the item has a lot of streaks after installation Quite disappointing as this is the first time I ve experienced such low quality Raised it to their customer service and they reached out immediately Now I m waiting for the replacement Yes a fast response which I did not anticipated Still grateful Still a big fan of Rhinoshield

This is the first time I brought from

This is the first time I brought from Rhinoshield I was choosing between Casetify Mous and Rhinoshield for my new iphone 14 plus I am glad that I choose Rhinoshield The Lifetime Replacement Program from Rhinoshield give me the confidence to select Rhinoshield for my future purchases

Amazing Customer Care

Recently ordered a SolidSuit case and a 3D Impact Screen Protector for my iPhone The SolidSuit had an amazing build quality and fit really well but the screen protector that I received was damaged The customer care was very helpful about it and not only did they give me a new screen protector but also gave me a 15 discount incase I needed to order anything else

Fantastic products great service

Bought many cases from Rhinoshield Been very very happy with them as they have saved me multiple times from drops I just had an issue with my most recent case as it was deforming after about 6 months of use Sent them an email and they responded within 12 hours that I was getting a replacement free of charge and free shipping Fantastic company and great service Will keep buying from them in the future

Stained case

My three month old white SolidSuit case has gotten stains that I can remove I contacted RhinoShield about this issue asking if there s anyway to properly clean it They told me the stains wouldn t come out and that I could receive a new one in a different colour if I wanted to according to the Lifetime Replacement Program I really enjoyed my experience talking with the customer support The solution they gave me was good and I felt from the first email that I was being taken seriously and that this was a safe and friendly environment for a customer like me I will not hesitate to contact RhinoShield if I have questions or problems in the future