AI Review Summary
Based on 135 reviews
Customers report fast delivery and easy trading processes, but frequently experience long wait times and high pricing. The service is generally reliable, with positive feedback on trustworthiness and support, though some users encountered delays or errors. Overall, the experience is positive, but certain issues like slow responses and stock shortages are noted.
What customers love
- Easy process
- Good pricing
Common concerns
- Long wait times
- High pricing
- Stock shortages
Last updated 1 month ago
E
Ecplisxbot
This took 4 days to get to me I didn t like that it took too long also the agents need to at least know what time i am getting my items but overall the agents are very nice
J
Joshua Bell
Waiting
It took 72 hours after saying it would only take 24 Even after they said it was finished processing they took 4 hours to even invite me to a party The only good thing i can say is that they had the items
V
Vaughn Bernard
slow and inconvenient
Once purchase and payment were completed I received an email stating my purchase was ready to be collected First problem came shortly after I was told even though my items were ready that I had to wait 8 hours for the employees to return to work So the next day after work I try again Well now I m told who I will be trading with and once I add them and send the invite I have to wait over an half hour before the person finally joined the party LASTLY I was never told when you purchase credits they can not be gifted You have to trade an item for these credits So I paid money and have to give an item from my collection Make this more clear to your customers Not happy with this experience on this site
M
Matthew
Late Items
It took 5 days to finally get my item I did not know when the agent would be online so I had to keep stepping away from my work desk to check if the agent was online I missed the agent a few times Finally when I caught the agent online it took about 40 minutes to get the agent into my party and to do the trade
R
Rxliic
Used RL Exchange once and never again
Promised to get me my items in 3 days took them 4 It s their policy for at most 3 days for pc Edit to the RL Exchange team The order was delayed by two full days not one I believe the review was fair but i ll give two stars due to your support staff being professional and helpful I understand that you had an issue with your delivery servers but the consumer has a right to believe what they would like Props to your support team
E
Eric
Service was okay just unfortunately spent 2 hours waiting for the user to join and he never did
Used RL Exchange once and never again I bought some items for my account and I thought the latest it would take to prepare the item would be a few hours I waited and waited and hours turned to days I was surprised because the people advertising rl exchange were saying that they had the fastest delivery this is not amazon
M
Mujtaba Hussain
The agent was leaving me on seen and
I was told service errors and stocktaking
A
Andrew
They said it would take 24 hours but it
The agent was leaving me on seen and would leave me mid trade
D
DeliberatyOG
Had to wait above 15 hours
They said it would take 24 hours but it took like 4 days
A
AIILex
Don t use the adgem adgate
Had to wait above 15 hours for creditsthey need to improve service much more better
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