Rmsenergy Reviews

4 5 stars really but unable to give that Received flyer through post and called that day as we had old and expensive storage heaters throughout the house Called the area manager who was really helpful and once they had confirmed eligibility the work got started - Initial surveys were made checking insulation status gas mains access boiler installation pre-air testing etc All very professional kind and courteous employees - Insulation installers were efficient tidy and hard working The finish was of a very high standard - Central heating installation was conducted in a highly impressive and effective manner Consulted throughout the working days and were a great group of lads Work was professional and finished to a high standard - Electrics fan installation was completed to a high standard There were minor issues with where they had placed the fan switches but this was rectified the next working day - Roof insulation was thorough and carefully completed to a very high standard The lads were hard working and very pleasant to interact with Overall I cannot fault the tradesman who were all pleasant to talk with I can go on a bit and cared about their work being of a high standard What stops this being a 5 star review is the poor experience liaising with the office The admin staff failed on commitments such as providing up to date work schedules as well as them not being realistic schedules Communication was not forthcoming which left uncertainty amongst the workers and the customers A project management system would be well worth implementing to centralise the information for all to access That being said it has been well worth the application and I am in all happy and satisfied with my experience Thanks