Rocksbox Reviews

Awful experience

Awful experience At first they offer a FREE month and later try to charge my account 200 for CHINESE pieces of jewellery Don t recommend it

I ordered Rocksbox for the first time

I ordered Rocksbox for the first time and received my 3 items The items did not match any I stated I was interested in I returned all 3 items using the prepaid return label I then canceled my account Four months later my bank account was debited over 300 for the items My only way to contact them was via email Rocksbox returned half of my money and I ve yet to receive the rest Beware of this company

0 Stars actually

Absolutely do not sign up for this Its a 90 cheap costume jewelry you can get at any mall for a fraction of the price They charge you 21 a month for a subscription the credit only goes toward the 3 items in your box and not toward a new box for the 3 items that aren t brass I tried to get and the credit only lasts a month Credit doesn t rollover its just gone if you didnt get items you liked that month 0 10 Complete BS I do not recommend

Rocksbox - Worst Experience with cheap jewelry

Rocksbox review complaint - Don t do it if you care about quality I thought this would be a fun way to add new pieces to my collection because they claim it s designer quality but the first box quickly showed me these are the cheap designer quality they re trying to move as expensive lol I cancelled the account and slapped the return label on the box - dropped it off at the local shipping store to be returned This was in December before xmas -still fighting them and my bank disputing monthly charges in July Rocksbox did refund my money twice bank refunded a few times yet they STILL CHARGE me each month claiming I never returned the jewelry If so keep the first 21 and cancel the account That stuff is not worth 21 x 8months not close Save yourself from cheap Alibaba jewelry they are claiming as quality designer Doesn t matter what name you put on it it s not worth the price tag If costume jewelry is your thing then this is your kinda place

They are absolutely unhelpful

They are absolutely unhelpful I tried to cancel my membership literally 2 seconds after I accidentally placed an order and all they said was that they did not catch it in time so now I am stuck with a package of things I didn t want that I have to return And you cannot even officially cancel until you return the last package you got so if you can t return it in time you just will continue to be charged Literally the worst

Rocksbox - Beware

Used jewelry shoes wear Not stabilized like promised Receive broken jewelry Customer service rude Not enough jewelry because of having too many members Charged even after canceling beware of them

Tried it once and heavily regretted it

Tried it once and heavily regretted it Terrible customer service response and they WILL not refund me Cheap and broken pieces of costume jewelry They ought to be bankrupt

A complete utter disappointment

I was never given the chance to review my set or swap out the pieces for something I would actually wear I was so disappointed when I opened my package that I physically cried The jewelry pieces picked out for me are so hideous my grandmother would throw up This company obviously hires stylists that either hate their job or have no clue on how to style or listen to their clients requests During the style profile I specifically only selected ring stacks as a trend I faithfully follow The stylist assigned to me paid no attention whatsoever to my style profile also did not listen to me when I specifically requested at least one ring or 3 rings I DID NOT REQUEST earrings that are so big gaudy that my ear lobes would hang to the ground This subscription isn t worth wasting 21 a month

Strange subscription box company

Strange subscription box company selling jewelry uglier and lower-quality than Shein for a 100x markup If you look rich anything looks expensive on you and if you don t the jewelry Rocksbox prices at 100 looks less than a cent Rude customer service too Lots of problems with their swap