


The Ultimate Jewelry Rental Subscription Box | Rocksbox
Based on authentic user experiences
saige swann
6731 reviews
N/A
1 year ago
if i could rate lower than 1 star i would
i signed up for rocksbox being told from the website i got a promo code so my first months box was only 5 so i put my card info in and still was only 5 then learned it was a jewelry rental and decided to cancel my order bc i didn t want jewelry i couldn t keep i went to my bank account and looked at my statements and rocksbox had taken out the 5 which was actually 5 30 due to tax so ok and then rocksbox had taken out another charge of 22 26 which was the 21 that was supposed to be waved with the promo code and no where on the website when i was signing up or anything did it say it was going to charge me more than 5 for that month yet i am only able to be refunded the 5 so rocksbox ultimately stole 22 from me and i never even had my box shipped they say they are not aloud to refund me the 22 bc it was for my monthly membership even tho the promo code was supposed to make it 5 so why i was changed the additional 22 blows my mind how a company would just practically steal money from you like that i never even had my order shipped or even received anything they have now taken the 22 off my bank statement so i can t even go through my bank and get my money back waste of time and money and i highly recommend no one using this company unless they want random sums of money stole from them without being told or aware rocksbox is highly disappointing
Sona Sargsyan
6731 reviews
N/A
1 year ago
Awful experience
Awful experience At first they offer a FREE month and later try to charge my account 200 for CHINESE pieces of jewellery Don t recommend it
Shiela M Sims
6731 reviews
N/A
1 year ago
I ordered Rocksbox for the first time
I ordered Rocksbox for the first time and received my 3 items The items did not match any I stated I was interested in I returned all 3 items using the prepaid return label I then canceled my account Four months later my bank account was debited over 300 for the items My only way to contact them was via email Rocksbox returned half of my money and I ve yet to receive the rest Beware of this company
Dynecia Dixon
6731 reviews
N/A
1 year ago
0 Stars actually
Absolutely do not sign up for this Its a 90 cheap costume jewelry you can get at any mall for a fraction of the price They charge you 21 a month for a subscription the credit only goes toward the 3 items in your box and not toward a new box for the 3 items that aren t brass I tried to get and the credit only lasts a month Credit doesn t rollover its just gone if you didnt get items you liked that month 0 10 Complete BS I do not recommend
Christy Lynn
6731 reviews
N/A
1 year ago
Rocksbox - Worst Experience with cheap jewelry
Rocksbox review complaint - Don t do it if you care about quality I thought this would be a fun way to add new pieces to my collection because they claim it s designer quality but the first box quickly showed me these are the cheap designer quality they re trying to move as expensive lol I cancelled the account and slapped the return label on the box - dropped it off at the local shipping store to be returned This was in December before xmas -still fighting them and my bank disputing monthly charges in July Rocksbox did refund my money twice bank refunded a few times yet they STILL CHARGE me each month claiming I never returned the jewelry If so keep the first 21 and cancel the account That stuff is not worth 21 x 8months not close Save yourself from cheap Alibaba jewelry they are claiming as quality designer Doesn t matter what name you put on it it s not worth the price tag If costume jewelry is your thing then this is your kinda place
Andrea Rupard
6731 reviews
N/A
1 year ago
They are absolutely unhelpful
They are absolutely unhelpful I tried to cancel my membership literally 2 seconds after I accidentally placed an order and all they said was that they did not catch it in time so now I am stuck with a package of things I didn t want that I have to return And you cannot even officially cancel until you return the last package you got so if you can t return it in time you just will continue to be charged Literally the worst
Ivory St John
6731 reviews
N/A
1 year ago
Rocksbox - Beware
Used jewelry shoes wear Not stabilized like promised Receive broken jewelry Customer service rude Not enough jewelry because of having too many members Charged even after canceling beware of them
Aiyan Turley Usmc veteran
6731 reviews
N/A
1 year ago
Tried it once and heavily regretted it
Tried it once and heavily regretted it Terrible customer service response and they WILL not refund me Cheap and broken pieces of costume jewelry They ought to be bankrupt
My Gator
6731 reviews
N/A
1 year ago
A complete utter disappointment
I was never given the chance to review my set or swap out the pieces for something I would actually wear I was so disappointed when I opened my package that I physically cried The jewelry pieces picked out for me are so hideous my grandmother would throw up This company obviously hires stylists that either hate their job or have no clue on how to style or listen to their clients requests During the style profile I specifically only selected ring stacks as a trend I faithfully follow The stylist assigned to me paid no attention whatsoever to my style profile also did not listen to me when I specifically requested at least one ring or 3 rings I DID NOT REQUEST earrings that are so big gaudy that my ear lobes would hang to the ground This subscription isn t worth wasting 21 a month
KM
6731 reviews
N/A
1 year ago
Strange subscription box company
Strange subscription box company selling jewelry uglier and lower-quality than Shein for a 100x markup If you look rich anything looks expensive on you and if you don t the jewelry Rocksbox prices at 100 looks less than a cent Rude customer service too Lots of problems with their swap