Ronbrooks Reviews

Ron Brooks Toyota Derby & Nottingham - Toyota & Suzuki Car Dealerships

ronbrooks.co.uk
3.98
84 reviews
Great Rating
Based on 84 user experiences

Rated 3.98 out of 5 by 84 Happy Customers

71.4%
1.2%
3.6%
1.2%
22.6%
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AI Review Summary Based on 84 reviews

The majority of reviews describe a consistently excellent customer experience with Ronbrooks, highlighting professional, friendly, and helpful staff. Customers frequently report smooth, stressfree purchases and fast service. A small number of critical reviews mention issues with warranty, communication, and pricing. Overall, the dealership receives high marks for service quality and reliability.

What customers love
  • Helpful guidance
  • Smooth process
Common concerns
  • Warranty issues
  • Pricing concerns

Last updated 1 week ago

M

Used Mazda

I recently purchased a Mazda travelling from Newcastle to Mansfield but unfortunately the spare wheel kit was missing when I got home The issue was dealt with very quickly and collected new kit from Euro parts after a couple of days so regards to Craig and Zain Gilbert Brooman
N

I cannot praise enough my experience at

I cannot praise enough my experience at Ron Brooks Suzuki from start to finish where i was welcomed by Zach a very friendly and helpful salesmen who could not do enough for me with my needs and questions all tended to with no fuss Thank you Zach for making my experience a comfortable and enjoyable oneRegards Neil
M

Excellent ambassador

We have just taken delivery of our Toyota Yaris hybrid from Ron brooks Ilkeston It is so refreshing to see that old fashioned standards within a modern environment really does matter The staff could not do enough for us and both my wife and I were made to feel comfortable and important A massive shout out to Neil who is such a caring person and obviously has very high standards when it comes to customer satisfaction in fact everyone who we had any contact with was superb This is the first time we have used this company and rest assured we will trust them to look after our car 10 10 well done
C

I had the most wonderful Customer

I had the most wonderful Customer service experience at Ron Brooks Mansfield I was looked after by Mark Hicklin he wasn t pushy and explained everything in detail The day I picked up my car Mark made it so special with the reveal that I was choked up with emotion Mark has kept me informed since the day I ordered my car and I must say it has been a pleasure We ve had a laugh when I ve been in to the showroom and Mark has been a true professional I will definitely be recommending Ron Brooks Toyota to everyone I know The best experience I ve ever had buying a new car Thanks so much
W

Steve Williams Thank you

We have just got our CHR from Ron Brooks Mansfield and would like to take this opportunity to say how well we were looked after from start to finish by Steve He explained everything regarding to the car and paperwork nothing was too much trouble we felt well informed and it all went very smoothly no hiccups A very pleasant experience Many thanks Steve
L

Ron brooks Mansfield

Steve Williams at Mansfield Ron Brooks was so helpful from the very first phone call to the actual sale of the Aygo He was honest about a few of the cars we were looking at and trying initially keeping in our budget but once my wife saw the car and we was able to up the deposit everything was taken care of paperwork to picking up the car Would definitely recommend No pushy sales or upselling If you want a honest salesman go to Steve
D

Excellent service at Ron Brooks

The service and friendliness of Craig Johnson at Ron Brooks was brilliant He went above and beyond his responsibilities and continued to help us with after we had taken ownership of our beautiful new car He did not try to sell us anything we didn t need and gave clear up to date advice Excellent service
J

Yugesh Ron Brooks Ilkeston

I recently bought a used vehicle from Ron Brooks at Ilkeston and was served by Yugesh who provided outstanding customer service At no time was Yugesh pushy or salesy the process was relaxed and unhurried Yugesh provided clear communication throughout the process Thanks again Yugesh
C

Recently bought a car from Ron Brooks

Recently bought a car from Ron Brooks Toyota From start to finish Yugesh looked after us and was extremely helpful Yugesh made sure it was a fast efficient process and even put me half a tank of fuel in to make sure I could get home Excellent experience would definitely recommend
G

Ron Brooks of Ilkeston - a very positive experience

Deciding to get our latest car from Ron Brooks at Ilkeston is one of our best decisions after having been to various car dealers Neil was quite welcoming and very accommodating He sorted everything I asked for even after the purchase Nothing was too much effort for him James took me for a test drive which gave me confidence in driving an automatic car I always had a manual car before The office has a friendly relaxed atmosphere I normally don t give reviews but this is worth giving one Thanks Neil and co

About Ronbrooks

Welcome to the Ron Brooks Group. We are a family-owned Toyota & Suzuki franchise car dealership offering new cars, used cars and official servicing.

United States

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