Ronbrooks Reviews

Mathew was excellent he was professional friendly effective and a pleasure to deal with The dealership is big enough to work with but small enough to care

Great service today from Jordan at Mansfield Ron Brooks My number plate had fallen off he suggested screwing it back on rather than sticking Fixed in 5minutes Thanks so much

I recently purchased a Toyota Yaris from Ron brookes Mansfield despite the company having to adjust their sales approach due to COVID pandemic l found my purchase easy and uncomplicated Steve Williams guided me through the sale and gave me all the necessary assistance and treated me with extreme curtesy throughout everything went without a hitch very impressed thanks Jenny stirland

I went to get my first auto and hybrid car Yugesh was great friendly and knowledgeable Helpful but not pushy Rang when he said paperwork was done and car was ready on time Very impressed and happy with my new car

I had been browsing on line for a new vehicle but had not found one which ticked the boxes So when I found one at Ron Brooks Mansfield I knew I had to go and see it I was introduced to Steve who guided me around the vehicle before stepping back so allowing me to explore the vehicle myself Then the inevitable happened this was the one I really wanted- it was a good price and ticked all the boxes plus many more Then the nerves kicked in I had never brought a vehicle at this level before had so many questions No need for nerves Steve was absolutely brilliant with his knowledge and expertise He was able to put me at ease and by using clear and informative terminology he answered all my queries and more I hadn t even thought of His relaxed yet professional mannerism was greatly beneficial Throughout the whole process Steve maintained an excellent customer care updating me on each stage Nothing was to much trouble After care was equally of the same high standard with Amy ensuring I was efficiently well looked after and accommodating to my work demands Overall my recent experience with Ron Brooks was excellent Everyone I came in contact with was friendly yet displayed professionalism If you re looking for a non pushy yet professional car buying experience I would highly recommend you pay Ron Brooks a visit

We have Just taken delivery of a Suzuki swift szt auto from Ron Brookes Suzuki the service we have received from initial enquiry to delivery has been a very different experience during this lockdown period but I commend the sales staff especially Brent for their management of our order purchase and handover of our new car all carried out over the phone and covid safe we are very happy with our car and will be back again in the future Many thanks to them and our unreserved recommendation for Ron Brooks

fantastic was so impressed with the service Neil was Brilliant Really pleased with the car the handover from old to new car was first class many thanks Mrs Hatter

This is the best dealership i have ever dealt with In need of a car quickly after having mine written off the whole process went smoothly and without a hitch A professional handover with a well prepared car and after sales service was equally as good My thanks to Mark

Thanks to Steve Williams for guiding me through the purchase of a used Corolla hybrid under the Covid regulations now in place He made it as easy as it could be to follow all the steps necessary and was efficient and helpful throughout

Ron Brooks Ilkeston have kept me on the road now for 7 years with my trusty Auris T180 Excellent service excellent polite staff good competitive prices Alison Tom Chris and Lee top notch Any issues and I do mean any they sort me out They always have a curtesy car available for me when I take my car in for it s service and M O T they sorted me out when someone went into the back of me and I needed a new bumper They have never let me down Thank you to all not just the people I have named Marc Hallsworth