Roomhustlers Reviews

False advertising and lies to get a 49 cancellation fee

They claimed to find some hotels worth 3 100 but were discounted to 1 620 -- on the specific dates that I requested It only took a quick Google search for me to confirm i these are hotels that are never worth 3 100 for 7 days and ii I could book these same hotels for 1 400 or less through Booking com or some mainstream website yet they wanted to charge me 1 620 They are processing my refund but insist on keeping the 49 cancellation fee Why on earth do we need to pay them 49 if they can t even find us a hotel that s cheaper than rates at mainstream websites This company is clearly dishonest They could have at least said we can t find a hotel with special deals during this date we ll refund you the full amount and charge no fee at all I wouldn t have posted this if they had done that

Too good to be true

My GF booked an all inclusive stay at a resort in Tulum 2 months in advance She was worried to trust a start-up but I told her to go for it She was right We arrived today and the front desk told us the reservation was cancelled The best RH could do was refund us and we were forced to to pay 50 more than we budgeted First vacation for her in 2 years I feel terrible and so should room hustlers

DO NOT USE ROOMHUSTLERS ITS A SCAM

Hi I booked a trip to Paris and the price you pay on Roomhustlers website is the NOT THE FINAL price So we paid as we had already paid and we didn t want to lose the money we paid which a three night in Paris costing around 600 just for the hotel We didn t mind as this was a treat When we got to Paris to the hotel which was called the REMIX HOTEL 28 ter Av Corentin Cariou 75019 Paris France just up the road are tents full of migrants at night we was really afraid to venture due to this and having a meal nearby was also very frightful There was people walking around with no shoes on people running around screaming and just ruined the whole trip The first choice hotel wasn t available after 3hours of sending the selection the ALL the selection has a SUPPLEMENTARY COST I would never ever use Roomhustlers You are better booking on your own using other trusted sites Amy was unhelpful

This is a Scam

This is a pure Scam Do not Purchase anything from them They show you 5 star hotels but in fact you get low end hotels The hotels the provided I found a lot cheaper on other hotel websites When I contacted customer support Ed told me Your dates are popular and as I notice the RIO on bookin com has only two rooms available and I am happy to issue you a refund but it would be partial since our team took the time to work on your hotel offers based on what the deal portrays If you d like a refund it would be partly due to the time it took our team to put that together which was a limited list as you can tell This is complete bs and false advertising I canceled literally less than 24 hours and he won t give me my full refund Stay away

Its just a scam

Its just a scam they dont assign you a room right away and ask u to wait 72 hours I waited for 72 hours and I got an email saying your hotel choices are ready and choose one When I login there were no hotels at all It asked me for dates again and asked me to wait another 72 hours TOTAL SPAM Reached customer care and Christi took the issue She directly closed my issue saying technical issue and when I insisted for help to assign hotel or issue refund in between conversation she sent a automated reply saying we recheck your request I asked her if they are issuing my refund so that I can book from somewhere else and then she disappeared Very stressfull process and its a TOTAL SCAM with no customer care Dont fall prey for these people

Total Bait and Switch

Total bait and switch They advertise a deal for one price and then when they hustle it it s 3-4 times the price And forget about a refund on your deposit After the Unsold disaster do not trust Room Hustlers either Update At first I was told there are no refunds and I should have read the documents Then I posted this review and TA-DAH a refund And of course RoomHUSTLERS is trying to get this review removed

It s a scam I lost my money

This is not a legit business at all Totally a scam I even had to cancel my non-refundable Las Vegas flight ticket because of this scam After you pay your money they will ask you to pay more and won t even let you use the voucher I got tricked to pay more for making the reservation and then got canceled without reason Finally they locked my account and no longer allow access The customer service won t reply to you or they will just say IT issue It has been totally a nightmare for me trust me I have tried all my best to use the voucher for over 3 months and I wrote countless emails and messages to them I am so exhausted now and I have to admit that I got scammed I hope no more people got scammed on this fake discounted hotel deal

If I could give 0 stars I would

If I could give 0 stars I would ABSOLUTE SCAM They cancelled my hotel two weeks before my trip and have not responded to any of my emails regarding a new hotel I leave in two days and had to book my own hotel I will be seeking legal action upon my return