Rosenames Reviews
Personalised Rose Bush Gifts by Post Birthday Gift Roses Plant Gifts UK Del...
RatingFacts is an independent review platform and is not affiliated with Rosenames (rosenames.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse
Customer sentiment is polarized, with a majority of reviews praising service and delivery while a significant portion criticizes after-sales interactions. Several positive reviews highlight product quality and timely shipping, whereas negative reviews consistently point to issues with support and incorrect orders. The overall experience depends heavily on post-purchase support.
- Fast delivery
- Beautiful rose
- Excellent help
- Quick shipping
- Damaged packaging
- Wrong item sent
- After sales issues
- High pricing
Last updated 2 months ago
No reviews found with these filters.
Clear FiltersAbout Rosenames
Rosenamesis an online UK-based store specialising in personalised live rose bushes, offering a unique and lasting gift option for customers across the United Kingdom. The business focuses on helping customers name a real rose bush, creating a personalised living gift that can be delivered quickly and enjoyed for years.
The core service provided by Rosenames involves the personalisation of real rose bushes. Customers can choose a name or message, and the selected live plant is delivered ready to plant. Each order includes a certificate and luxury gift wrapping, presented in beautifully gift-wrapped packaging. The store highlights its fast UK delivery service, aiming to process orders placed before 10am for next-day delivery, although Friday, Saturday, Sunday, and bank holidays are excluded from this timeframe. Additional delivery information notes that Northern Ireland and Scottish Highlands orders incur an extra charge, while the Channel Islands, Isle of Man, Isle of Wight, and Southern Ireland are not served.
The website states that over 10,000 roses have been named and gifted across the UK, positioning the company as an established provider in this niche market. The product range consists of personalised live rose gifts, with fixed pricing displayed for items such as the "Name a Rose" option, alongside bundles like a three-rose special offer and specific occasion gifts including weddings, birthdays, remembrances, and anniversaries. Additional items available for purchase include dog walkers kits, planters, foot care sets, and cards, though these are listed separately from the core rose-naming service.
Customer Experience and Site Information
Customer feedback is highlighted on the site, with a top rating of five stars described as "Excellent" based on customer reviews. The site includes standard store sections such as a shop, about page, contact details, and a rose care guide. Customers are directed to a separate website, www.forever-roses.co.uk, described as the Forever Flowers site, and a second site, www.foreverflowercards.com, is also referenced for further browsing.
Operational Details
Rosenames operates with specific office hours, open Monday to Thursday from 9:30 to 12:30, with email communication directed to [email protected]. The store is closed on Saturdays, Sundays, and bank holidays. The footer notes that all content on the site is copyrighted, reinforcing the site as the definitive source for current product and policy information.