Rothervalleyoptics Reviews

Telescopes, Eyepieces, Filters, Accessories - Rother Valley Optics Ltd

rothervalleyoptics.co.uk
4.03
104 reviews
Great Rating
Based on 104 user experiences

Rated 4.03 out of 5 by 104 Happy Customers

57.7%
19.2%
5.8%
2.9%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
I

Happy I chose this company

Their friendly and informative staff helped me to make the right choice in buying a new go to mount for my refractor Everything was simple and trouble free to order with fast delivery My only criticism is their website which is really outdated since it has not been upgraded to display on smartphones or tablet pc s Overall 10 10
G

True customer service Happy customer

I wanted to buy myself a good auto tracking telescope so I could use it for astrophotography Now I don t know a great deal about either but after contacting RVO their honest helpful approach pointed me in the right direction I m now the the owner of a great 150mm go to telescope I m so pleased that I chose RVO over the other companies out there
R

I cannot praise the members of RVO enough

The initial stock check emails were answered almost immediately After only part of the order was delivered I was concerened that the remaining item had been lost in transit a quick call to RVO and was relieved to hear that a second courier had been used Due to the heavy handed nature of couriers the telescope was badly out of collimation after several failed attempts I phoned RVO asking if they could fix it after a quick 2 hour drive my scope was back in working order I cannot praise the members of RVO enough
A

Great place to buy from

Ordered over the Christmas period and received a helpful call explaining when the delivery would be made and asked if convenient Pre sales support was great I called in to the store before purchasing for advice on what was best for my needs I didn t feel rushed or pressured to buy anything it s been a great experience from start to finish My mount has now arrived and so far seems perfect just need these pesky clouds to disappear so I can properly test it
L

RVO are stars

RVO - and Adam especially with whom I ve mainly dealt - have been fantastic with me since I began purchasing products from them in 2019 As a newbie back then I needed help RVO helped me all the way Today I need a non-stock item only available from an online-only retailer with whom I ve recently experienced attitudinal friction leaving me feeling less important than the company I m buying from I asked RVO whether they could source it - yes all sorted no need to stress Why on earth did I ever approach that online company Thank God for RVO is all I can say Nick H
M

Knowledgeable staff

Good communication Helpful advice which was accurate Item packaged well with no damage on arrival I will use Rother Valley Optics as my first choice for astro gear having finally got my first scope after waiting over 40 years It was good talking to the founder at the recent European Astrofest in London
P

Excellent Excellent Excellent

I honestly can t rate this company highly enough Went above and beyond with my order of a beautiful telescope that looks superior quality The customer care and service is exceptional Thank you Darien you are amazing Received my order the next day less than 24hrs unbelievable So helpful and so efficient really couldn t ask for more If I could rate a million stars I would brilliant all round Thank you so much will definitely use you guys again
J

What a 1st class service

What a fantastic company to deal with Extremely proficient and knowledgeable Order arrived day after I bought the telescope Very well packaged Courier was brilliant brought both packages heavy into the house Thank you Rother Valley Optics Will definitely be back for more bits and pieces Highly recommend this company I d give 10 stars if available
A

Recommended by Celestron

Expert advice and super fast delivery I d looked everywhere for a solar filter for my Celestron SE 4 Celestron said they didn t make one but recommended Rother Valley as a provider Rother Valley found me adjustable filter to fit Now I can view the sun safely Thank you
C

Great service fantastic company

A very speedy delivery with really good customer service When there was a problem with one item being out of stock they called helped me find a suitable alternative or I could wait until my item came in That s what service should be so we ll done Rotherhithe Vally Optics I would definitely recommend RVO we will be using their services again

About Rothervalleyoptics

The best place for a wide range of Astronomical Telescopes, Binoculars, Spotting Scopes & Accessories all at internet prices. Celestron, Skywatcher, Baader

United States

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