Rothervalleyoptics Reviews

Telescopes, Eyepieces, Filters, Accessories - Rother Valley Optics Ltd

rothervalleyoptics.co.uk
4.03
104 reviews
Great Rating
Based on 104 user experiences

Rated 4.03 out of 5 by 104 Happy Customers

57.7%
19.2%
5.8%
2.9%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

I needed a telescope for my son s

I needed a telescope for my son s birthday and was not able to get to the store I d missed the cut off point for next day delivery and thought I might not be able to get the telescope my son wanted The kind staff at Rother valley optics helped me to get an order in and went out of there way to get the order ready and on the van for next day delivery They were very helpful and supportive and I ll be buying all my future stargazing equipment from them in the future instead of the big electrical store I usually buy from Thank you Rother for all you support
C

Excellent service and product

Just purchased a skywatcher 250p classic from the company Excellent service polite informative and just good overall product and service and price The telescope was sent to the Scottish Highlands nay bother as some companies don t send up here but the company did and exactly when they said and DPD got it here exactly on time and cheaply
S

Fantastic Service

I needed a new EQ2 mount and was recommened Rother Valley I spoke to gentleman whose name i didnt get he he was very knowledgable He checked to see if OVL had one in stock he took my order told me it would arrive today 14th August which it did well within the timescale it took all of 5 mins to order Cracking service i would definately return if i needed anything else
L

Brilliant customer service

Sent these guys a series of questions over email about some photographic kit that I wanted to buy to ask their advice They were absolutely first class couldn t do enough to help got back to me promptly with the information that I needed and were super-friendly when doing so I absolutely will be using them again
P

Excellent service

Placed an order with Adam for 3 eyepieces yesterday just before lunchtime received order at 8 45 today Excellent service and friendly conversation whilst placing the order Well done to all
N

Brilliant

Brilliant I placed my order at 3 00 pm on Tuesday and selected next day delivery I accepted that I had missed the cut off point when the delivery date came up for Thursday Really pleased when the package arrived at 8 30 Wednesday morning Looking forward to clear skies tonight
D

Seestar S50

This is the second telescope I ve bought from Rother Valley Optics My latest purchase was out of stock when I enquired but I was able to make a pre-stock order Rother Valley Optics kept me advised by email regarding stock delivery dates and also sent me an email once the item was back in stock Total time scale - initial order Saturday email confirming stock arrival Tuesday evening Item arrived the following morning at 7am Brilliant service and I thoroughly recommend this company
J

Highly Recommend

Having absolutely no knowledge of Astronomy I was impresses with the time Adam spent answering all of my questions no matter how stupid the questions must have been I was looking for a telescope for my Wife Adam did not just answer but gave jargon free explanations I gave him a budget to work to and was impressed when the recommendation he made for a SmartScope was nowhere near the top end of my budget I really feel that I have been given great advice and service and not just given a sales pitch and all this just before Christmas when it must have been an extremely busy time for the shop I was so impressed I returned after Christmas and bought myself a Dobsonian telescope which again was well under my budget but as Adam explained more suited to my needs
A

Excellent customer service

Ordered online at the weekend after researching a telescope within my price bracket Easy online process to follow and delivery date given Monday I was sent an email advising my choice wasn t in stock but would soon be and would be a few more days Another email arrived advising my purchase was dispatched and I received it today a day earlier than expected Communication is superb from Rother Valley Optics The email also stated I could contact them if I needed help with my purchase I am reviewing the company providing my purchase not the purchase itself I know already that I will be a returning customer based on the service already provided
K

10 10 service

10 10 service I had communicated with Adam regarding a price match and he went above and beyond to ensure my customer expectation was met This service shows Rother Valley Optics as a highly regarded business who consider their customer with honesty and integrity I would absolutely recommend them for all things astronomical Keep up the good work RVO

About Rothervalleyoptics

The best place for a wide range of Astronomical Telescopes, Binoculars, Spotting Scopes & Accessories all at internet prices. Celestron, Skywatcher, Baader

United States

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